Emich VW Testimonials
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"Geoff, nick and everyone there were just as great as the first time I was there. Everyone is always helpful and made me feel comfortable about finding the right car for me"
"I cannot be more satisfied with the excellent customer service. Bravo to all at Emich. Everytime i walk in there is someone greeting me at the door. Even was walked out with umbrella in storm by Mike Daigle he is awesome throughout the entire purchase and Iggy was so nice and helpful very knowledgable thank you to all. A woman at skyridge asked me about the VW loaner i had at the time and i sent her to your dealership pointing out the the great service that i have never experienced at any dealer before. I will recommend your dealership to friends and family and even anyone who asks about my awesome looking Jetta :) "
"Geoff Metge and Kris Condon were fabulous. This is our third car from Emich and we could not be happier with the dealership and our experiences there"
"It was a wonderful experience, unmatched by any car or other service business"
"I have leased five VW's from this car company. Every time I have had a 10+ experience with the salesmen, finance people and the service department as the months rolled on. I would highly recommend Emich to ALL my friends, and I know they be happy to do business with a company that is as great as my bugs have been!"
"This dealership raises the bar for the total customer experience. They are upfront and honest on pricing and extremely helpful throughout the sales process. Service department is also excellent (as we know from our experience with the previous vehicle that we purchased from Emich.) It would be hard to even consider going anywhere else"
"TJ Ward was exceptional when it came to working with. TJ did just what I asked. I phoned him and told him I was interested in the buy back program and asked him to get me all the information I needed to decide if this was what I wanted to do. I told TJ I would not come to the dealership until I had this information and would decide if this was a good deal or not and then come to show room to look for new care. He did exactly as I wished. TJ really is a nice young remarkable gentleman"
"Jarad in service is wonderful. Not only kind and willing to do the extra bit to get things cared for but also thinking ahead and through. So glad I switched to Emich! "
"My sales guy was great. I have owned and purchased several cars and have always prepared myself for a battle when I go to buy a car. This time however, I was delighted to have such a great encounter with a dealership that did not make me feel like I was getting ripped off or they were just out to make a sale. The staff made me feel welcome and like an actual person not just a dollar sign. I would suggest my sales guy and this dealership to anyone of my friends or family"
"Collin was great! Polite, thorough, knowledgable, and a pleasure to work with"
"As a female I am apprehensive about going into a car service department. Colt was great and did not talk down to me. He was efficient and did exactly what he promised"
"I came into Emich just to look around and walked out with an awesome car after having a wonderful experience. Never did I feel pressured or uncomfortable, which was very important to me since it was only my second experience purchasing a car and my first solo. Matt and the person who processed my paperwork (Nick?) were both very patient and explained any and all questions I had regarding the car and the purchasing process in great detail"
"Although I was completely satisfied with my service experience at Emich VW, I have to say that the one thing that stood out was the personal service afforded me by the clerk who helped me out in the service department (Colt, I believe). He gave an explanation of the service, provided a very accurate estimate of the time to complete, offered assistance in arranging transportation, and called promptly when the vehicle was done. It was a pleasant experience overall and I will certainly use Emich for service needs in the future because of this"
"Jared was great! He explained everything, kept me in the loop during the day, and even waiting a little after closing since I was caught in traffic"
"This was one of the best buying experiences i've ever had and I buy a lot of cars"
"We were quite happy with Rhiannon, Ben and Dario during our purchasing experience. Frankly, it renewed some of my faith in dealerships. We'll be back to give your service dept a shot"
"Tyson was awesome to work with! Very transparent and no pressure, he made suggestions that benefitted us and we are pleased"
"Jared not only listened but did a wonderful job taking care of my service needs. Roger's team has been the best for all the years we have come to your location"
"As always Jered Beeman is an excellent asset to your company. He is very knowledgeable and thorough. His customer service is outstanding each and every time I bring my vehicle in"
"Rhiannon made this experience the most enjoyable sales experience I've had in a very long time. Iggy, I think was the gent who did our financials, was truly enjoyable and professional. Many thanks to those two. I had been and will be loyal to VW for a long time to come"
"Chris Ingram and Jared almost feel like family. They always take such great care of me when I come in for service! "
"Emich VW and all who work there are amazing! It's the best experience with a dealership I've ever had. My only 'complaint' is that I'm adverse to filling out surveys online and would prefer just a follow up call.
Keep up the great work Emich! I've already referred a number of friends/family. Thank you"
"Very friendly and exceptional service. Emich has an awesome service department. The waiting room is always stocked with goodies and coffee. Thank you!"
"I love Emich VW! Everyone there is great and I am always very well taken care of. Thank you, I do appreciate it"
"I was concerned that I may have damaged the underbody or suspension after bottoming out on a low island. The Service Consultant got me in while I was on a break from work and determined that no work needed to be done. Since I moved to Colorado in 11/12, I've had the coolant topped off, bulbs changed, and other minor fixes done for the reasonable cost of parts (under $10/ visit), which makes my scheduled $80k tuneup and DSG service feel like a fair price rather than another nickel-and-dime money grab. The staff are consistently positive and professional; I always feel like I'm getting an honest answer"
"Mike Merrill at service desk was very friendly and helpful"
"Emich has always provided TOP-NOTCH service. I purchased my vehicle from this dealership 9 years ago when it was Mountain States. I continue to bring my car here for service and have recommended a number of friends to do the same. We are a 3 VW family, so we really appreciate people who understand them! "
"My sons really like their Jetta and your dealership is very convenient. Service is on par with our Mercedes experiences down the street"
"I appreciated TJ's honesty and the fact that he presented himself as a normal person who wanted to help me get what I wanted rather than coming to me as a salesman who was just looking out for himself. I value Emich because I feel like the people I work with (TJ and Jared and Colt mostly) do have my interest in mind and I am taken care of. Thank you! "
"I was so impressed with how patient the entire staff was...they were EXTREMELY patient. This was a huge purchase and huge decision. I had a really bad experience at another dealership where I felt the finance guys were really aggressive and almost condescending. I walked away from a deal because of it. Emich backed off when I needed time to think about the purchase and, as a result, I felt very comfortable going back to them when I was ready to buy a car. Emich had been recommended to me by several friends, and now I will do the same. Thank you! "
"I've worked with Colt a number of times in the service dept. He is very trustworthy and takes his time to explain the work and associated cost for what needs to be fixed, even with customers who don't know much about cars. Free loaner car and constant updates from your staff make getting my car worked on by VW a pleasure. Thank you"
"I had purchased my 2010 CC at Tynan's. I was never happy with their service from the moment I said yes, I would purchase a car from them. Nicole worked with me on getting my 50,000 mile service on the date I wanted, what I wanted done. She was excellent at explaining everything and was very, very nice. GREAT customer service! Thank you, Nicole, for a great experience, you now have a new customer! "
"Mike Daigle made this the most enjoyable and positive car buying experience I've ever had. Additionally, finance manager Nick was very friendly and thorough in the entire process"
"We had gone to several dealerships and truly Geoff Metge was the best salesperson we encountered. He seems like a genuinely nice guy and very knowledgeable and caring about us as real people. I haven't bought a car for over 15 years and the experience could have been horrendous. Fortunately I got lucky finding Geoff. As an added bonus, he is a very handsome gentleman and easy on the eyes :) "
"Again, my negotiating/buying experience with Emich was somewhat unique because it had to happen from 400 mile/6 hours away in Santa Fe, NM. That situation, of course, posed a challenge for my salesperson (Josh Chaiken), and he did wonderfully. I cannot think of a better buying experience that I've previously had"
"Colt (sp?) was amazing, I could not have asked for better service!"
"Matteo was awesome and I will seek him out to buy my future vehicles! "
"They fixed problem when other dealership (Tynans) wouldn't even try"
"I am already looking to purchase another Volkswagen for my son (used), and Rhiannon is keeping her eye open for one. I have recommended a friend to buy a VW and have given him Rhiannons name.
I had visited another VW dealer, but found that Emich was much friendlier and I felt more comfortable working with this salesperson than the other - Rhiannon was straightforward and appropriately businesslike"
"Everyone was wonderful kind and thoughtful. Josh was exceptional. I had a great experience"
"An excellent dealership, well managed and well staffed"
"Geoff was a great guy and very knowledgable of the vehicle I purchased, I was very comfortable throughout the whole process and this was by far the most relaxed car buying experience ever! "
"I bought my first car from TJ in April of 2012. In February of 2013 my car was totaled during an accident. I simply went back to TJ and he found another car to meet my specifications. I have enjoyed both buying experiences so much I would not consider going to anyone else to purchase a vehicle"
"I purchased my car 500 miles from my home, Blake, our salesman was truely exceptional in all aspects. He made it very easy to purchase, got back with me on questions in very short amounts of time. Blake made purchasing our new passat tdi very headache free, Emich was great! Never would have thought buying a new car would have been so trouble free. Emich saved my wife and I over $3000 over any of the local (within 2.5 hours away) VW dealerships. I think I spent less time working out everything with Emich as I did waiting to test drive one at the local dealership. Very pleased with Emich, could not recommend them enough. They worked out shipping, at a great rate too, and it came within a few days of sending them the paperwork! If you want a new VW, please take your time to check with Emich, they will get you a great car at a great price! Blake is a great salesman and is very professional"
"I have gone to this agency for the last 3 VW's. I have always had exceptional service. I am greeted by name by Jerrod at the service desk. Also, I have kudos for salesperson Geoff M. and financial manager Chris who have provided unbelieveable support and guidance. They both made sure to greet me during the service visit. You all run a top flight agency. I would love to tell Mr. Emich about the great staff you have. Thanks. I'll be back! "
"My experience with Mike Daigle and Emich Volkswagon is hands down the best customer service and integrity of all car buying/trading. I am extremely pleased with 2013 Golf TDI and am happy to drive over an hour (each way!) to continue working with Emich"
"Loved that our salesman gave our daughter cash to go get snacks out of the machine! I thought that was very nice and it made her so happy:) "
"I bought my CC from Emich, as well as all maintenance done at Emich. I will never go anywhere else. All of the people there, especially Jared, makes Emich a friendly environment"
"We had great sales service and felt very comfortable working with the people at the dealership. Overall, I am very happy with the car and appreciate everything the dealership did to help me operate my new car"
"TJ Ward was very helpful and made the car buying experience very pleasant! "
"Good smooth transaction that started online. I appreciate your dealership taking online inquiries seriously. In my shopping experience I had many other dealerships blow off online inquiries or respond to them in such a manner that it was clear they had not read what I had asked. Blake provided thorough guidance as needed online, over the phone and in person regardless of business hours. I travel 20+ days a month and this kind of service is essential for someone with a schedule like mine. Kudos to Blake and your entire team! "
"I've been in for regular service on my Eos since purchasing it at Emich and have always found all of the employees extremely helpful and courteous. No dealership has treated me as well as Emich has. Thank you, J.C. P.S. I love my Eos"
"My buying experience was fast and easy. It was my second time working with TJ Ward and he is an exceptional employee"
"Jered is outstanding in terms of service quality, follow-up, customer service etc. I appreciate his honesty and commitment to taking care of his customers"
"I worked with Jerred on my service and had a fantastic experience. His communication was exceptional and his customer service was so good it raised my expectations on what customer service can be like. In many cases when doing car service I go to a place that is convenient and if its adequate i am satisfied, but Jerred did such a great job you have earned a committed customer. Thanks to Jerred for his great work! "
"This is our third, brand new Jetta TDI we have purchased from Emich VW. Although I purchase used Ford trucks for myself, my wife will only drive new VWs and Emich is he only place we will do business with. After dealing with Tyson in this purchase, he is likely the only salesman we will deal with. The experience could not have been better and coming from a family who has owned dealerships in the past, I can tell you from personal experience that Tyson is a top-rate salesman"
"I enjoy working with Jared, he always helps me out and explains things that need to be done and why. When I call I prefer to speak with him, you should really reward him for the amount of work he does for his clients"
"The service I get at Emich is why I leased a second VW"
"Ben did a terrific job helping me find the exact vehicle that I wanted"
"Honestly, the best service experience I have had at Emich. Thank you Mike! "
"I have a 2005 VW Tourareg with 94K miles, the only reason why I dont trade in for a new car is the exceltional service I recieve from Emich, specifically Jared for his personable approach and service excellence to your customers"
"Mateo was an excellent salesperson. He was knowledgable, friendly, never rushed and appeared to truly care that the vehicle I selected met my driving and financial needs. Working with Mateo made purchasing a car a good experience rather than the stressful ones I have had previously"
"I enjoyed working with Josh, he made this car buying experience a positive one!"
"I've worked with Colin and Colt and they've taken great care of me. Was very impressed that Colin recognizes/remembers me by name every time I've come in. I switched my service from McDonald to Emich and am glad I did. Tim is great too. Very polite, well spoken and nice to talk to in the shuttle"
"Jerod in service was, as usual, exemplary in his service"
"I had a wonderful experience at Emich and I'm proud to say I purchased my vehicle there"
"After my horriable experience with MCDonald VW I took my vehicle to Emich and could not be happier Jared is truly wonderful the whole service experience at Emich compared to McDonalds VW is like night and day. I can not thank or appreciate the wonderful service I experience enough I hope that they win awards for their wonderful customer service atributes. I will deff. refer many people to Emich and far away from McDonald VW! Thank you sooooo much Jared and service team you are amazing and give VW a great name:)"
"Had a great experience all round. Thanks to Dan and Ben"
"Jared was very helpful. Explanatory note: when they changed the wipers the repair man inadvertently broke the windshield which then had to be replaced. Emich did not argue that they had not caused the damage, which was very reassuring to me. We drive to Denver from near Aspen to use Emich because we have had unusually good experience with Emich. Second time we have dealt with Jared, he is a real pro! "
"I just wanted to call out Jered, who was exceptional in his service -- knowledgeable, friendly, accommodating. He was fantastic, he should be running the place! Also, I wanted to say how much I appreciate the dealership's dog friendly attitude -- it's extremely convenient for me and I'm sure any dog owner. So thank you! "
"Jered was amazing throughout the entire process. He always took the time to explain the work prior to starting, during and after to ensure that I fully understood what was happening"
"Great service team, very responsive and willing to assist me. Answered questions and gave suggestions"
"Jared B was amazing as usual! He's a great asset to the company!! "
"You guys are always great to work with. Thank you"
"Collin did a great job taking me and my vehicle. It's always a pleasure to work with Roger and his team. Roger has been taking care of my cars since the first leased Jetta in 1996 with Mt. States. He is one of the reasons I've always come back"
"Rhiannon was wonderful and very helpful in the purchase of my new vehicle. I plan to continue purchasing from Emich in the future. Thanks"
"Very nice experience. I felt like Jared was interested in both me and my car. Thank you"
"I have bought over 5 cars in my life and this experience was by far the best I have ever had. Lance called me right back after I called to ask about a Tiguan. I was looking for a 2010 with low miles and he talked to me about a 2012 with very low miles that qualified for great financing. I was so happy he talked to me about this option. He was very nice to my 5yr old son and let me take the car to my husband for a test drive so I didn't have to get a babysitter. When I came back to discuss pricing, he was honest and quick and we ended up compromising with a price I felt very comfortable with. Lance showed me all the details on the car and media system. I have also contacted him about questions during the last week. He has responded to my texts almost immediately. I will highly recommend Lance, specifically, to anyone I know looking for a VW. He did a remarkable job! "
"Jared was a pleasure to work with as always! "
"I am a very happy customer... Oustanding service and support. Good guys on the check in desk especially the fellow (mike, ithink) who checked me in as I tried to explain the difficult problem I was asking for your team to diagnois and fix.... "
"Dan Dolph did an excellent job from the response to the online request to the test drive to the delivery of the vehicle. He was great to work with, patient and helpful"
"Jered Beeman at the service department was very knowledgeable about my vehicle. He understood the problems I encountered, and quickly came up with solutions. I was in and out of the dealership in about an hour. Great service experiences at Emich VW, all the time. Big thanks to everyone at the service department!!"
"Colt Williams was very professional and helpful. I was extremely impressed with the entire experience. I will absolutely bring my Jetta back here for any future service needed"
"Michael Merrill was friendly, explained everything that needed to be done and got it done in less time than he originally thought. I've had some work done on my car by NorthWest VW - but I'd rather drive the extra 20 miles to come to Emich. I think you are that far superior"
"Excellent Service Department. Honestly, the best Service Department I've ever experienced"
"Emich does a nice job - I buy Mercedes for myself and my wife and your level of service is on par with what I receive from Murray down the street"
"Lance Ware was very knowledgeable and easy to work with. I've already recommended him to various friends and coworkers! "
"Emich VW is the best! I feel so fortunate to have a dealership that has people who are so knowledgeable, friendly, and helpful. I am absolutely in love with my new 2013 Tiguan. Thank you! "
"Tyson did a fine job. Courteous, knowledgeable and kind. We actually had our 2 kids with us (ages 4 and 6) and we were able to focus on the transaction because Emich had a kids area"
"As always amazing service, Jared called me each week to update me and keep me informed on the status. I was very well taken care of"
"I enjoyed my afternoon at your dealership. Lance and company were great and added the flavor of a sense of humor. Thanks again"
"The service department (especially Jered) is the reason I stay with VW"
"Kevin was great - the best sales person I've worked with"
"Tyson was an absolute pleasure to do business with. Very accommodating, honest, and made me feel extremely comfortable throughout the entire sales experience. I will, without a doubt, return to Emich Volkswagen to work with Tyson again when it comes to buying another car for our family. It was, hands down, the best experience I have ever had at a car dealership,new or used. Thank you again!!!!"
"When I came in for my service I expected to wait for a long time because the service center was busy. I was helped immediately by a coureous and professional service consultant. He took my car in immediately and I was out of the dealership very quickly. It was very much appreciated"
"it is a pleasure to have a dealership I can depend upon. Very professional and honest. thank you"
"We are absolutely sold on vws and will definitely be going back to this dealership next time!"
"Best car buying experience"
"Second car bought in a 5 month period. Due to someone hitting and totaling my car. There was no question to where I would go for another car. Geoff at Emich has been awesome in helping with both purchases. Everyone at Emich was outstanding in helping with both purchases"
"Jared was my service rep and he was outstanding in keeping me up to date about what was going on with the vehicle, since you had the car for two days. He also was very helpful in getting the VW recall warranty work taken care of. When I come back, I will look for Jared to take care of my car. He's conscientious and cares about his work"
"Since Kevin had kept in contact with me for so long regarding this vehicle type, it was very easy to purchase my new beetle convertible when the right car was available!"
"Thank you to Jared and (ack! I can't remember his name but also works in Service and took two of my phone calls). I came down with the flu and was unable to pick up my car (and return off the loaner) for a 3 days + the weekend. When I called to explain, I was told, "don't even worry about it, we just hope you can rest and get better soon." When I arrived to pick up my car, the first thing Jared said was, "are you feeling better?" That's how to keep a customer - thank you!"
"Colt Williams (my assigned service rep) was great through the whole process. I've been going through a lengthy repair that has spanned several months and the service I've received has been top-notch"
"When checking in, the first gentle man that helped me was very friendly and honest. Then when Collin explained the maintenance being offered to help keep my care up, he was extremly friendly and caring. I will visit Emich for my future VW needs and was treated with respect and courtesy"
"Jared was great! He got me in when I got there, and the work was completed promptly!"
"As always, you guys are great! Tony took care of us the other day and did a wonderful job!"
"Special thanks to Tristan Ward, Blake Minger, Chris Condon and Iggy Neushaefer Even though our crazy government has made buying a car a half day event, it was a great half day with my Son thanks to the team. It's our 3rd purchase at Emich and we intend to replace my Daughter's car soon. I travel a lot and the Emich team are a safety net for my family in my absence. Our rating above is not frivolous - we were indeed super happy with everything"
"they did a really good job every one thats what i was looking for good costumer service from top to bottom and honesty"
"Thanks again to Jered for being an awesome service consultant!"
"Geoff was professional and sympathetic to the reason behind the purchase of my vehicle. He was very kind always ensuring my satisfaction with the whole experience of purchasing my new vehicle"
"John Orlando and his staff were excellent and went above and beyond the call to help me and my family. Dan my salesperson was great as well as the lady in finance and the gentleman that helped with my final paper work. I would trust this dealer with any of my family members and please pass along my appreciation!! "
"Steven Massey was wonderful! He helped me from start to finish and made the entire experience an enjoyable one. I would recommend him to my closest friends and family! "
"Jered was great. My car was ready when he estimated and as always - love the service department"
"During the course of my 30,000 mile checkup, the technician found a very small leak around the oil pan. The oil pan was replaced at no charge, even though I am nearing the end of warranty coverage. The service department could have let that go, but they did the proactive customer service thing! I love the integrity of this dealership"
"I have recently switched from McDonald to Emich for all my VW service. You guys won me over with service, very fast, very attentive and overall the entire staff operates at a great level. The dealership is clean and the part/gear area is well stocked with goodies. Thanks for taking great care of my car"
"I have recently switched from McDonald to Emich for all my VW service. You guys won me over with service, very fast, very attentive and overall the entire staff operates at a great level. The dealership is clean and the part/gear area is well stocked with goodies. Thanks for taking great care of my car"
"Rich in the service department was wonderful. He was able to diagnose and fix an issue with my vehicle and had me back out on the road in a very short amount of time! He made me very happy to be a member of the VW club! Thanks Rich!"
"The two young men working at the counter that Saturday and dealt with us were above and beyond what I would consider to be acceptable of the service department. As well as the rest of the staff of the dealership. Everyone was nice and considerate to us. We hope to be back with the same experience in the future"
"I was very pleased with my experience at Emich. I recently left Tynan's VW after a terrible experience with both the service department and service manager. I will definitely refer Emich to anyone I know. Thanks again!"
"We bought this vehicle at Emich and have had EVERYTHING except fuel purchased there. Jered is our service advisor and he is super. He is one of the main reasons we keep coming back to Emich"
"TJ my sales associate was outstanding and kept me totally informed about everything throughout the entire process...he even took the time to call me on his day off to discuss the window tinting protocol and inform me about some guidelines. I am so impressed with Emich Volkswagen that I am actually considering trying to pursue a career change into car sales as I am totally committed to the product. I had driven Honda's my entire life and after owning a Tiguan I couldn't imagine ever driving anything but VW"
"I have excellent experience every time I visit the shop/dealership, keep up the good work"
"Jered Beeman always provides terrific service, explains work and charges carefully and is considerate of my time. If it is possible, I schedule routine maintenance when I am pretty sure that he will be working that day. I appreciate his professionalism very much"
"Very, very happy...please keep up the great work"
"i never llike to have my car serviced but emich is truly concerned with returning my car in fabulous running order all the time. my experiences have always been good with emich vw"
"We were difficult customers, after a bad experience at another dealership we weren't in a good mood when we walked into Emich, but the salesman, Matt Zahn, did an excellent job with us. We were on a very tight timeline and they helped us get out the door in time to make it to a previous appointment. Followup has been great. We couldn't be more pleased"
"Ben was awesome and I am so glad we had the opportunity to have him as our sales person! We shopped many different dealerships and he was the only person we felt was sincere and genuine in wanting us to get the best car and deal for us! Thanks so much Ben we will definitely tell everyone where and who we got our car from!"
"Matt Zahn assisted both me and my husband in purchasing our 2 cars! He got a "CC" and I just bought my second "beetle". We love the cars...working with Matt was a fantastic experience...he is so very caring and taken his time to check with me several times to make sure I'm happy! He is the best and deserves a "10"!! Emich has been a good match for us!!"
"Kevin was great and made the entire process a great experience and a lot of fun"
"Tyson was great, exceptionally knowledgeable about all aspects I had questions with. Highly recommended"
"Really enjoyed working with Ben Talbert"
"TJ is excellent. He is efficient and got me in and out quickly with my new lease"
"Mike Is a great asset to Emich VW as a sales professional"
"The VW dealership was the best and most effective at the process of selling me the car. Thank you!"
"Rhianna did an excellent job with explaining the vehicle and accomodating my time schedule. We are going to schedule a time for a refresher regarding the features of the EOS and I am looking forward to that. Overall, this was the best, most pleasant car buying experience I have ever had. Thank you so much"
"TJ was very proactive in contacting me with an available offer and was very helpful in finding the right vehicle prior to my arrival and in consideration for the far distance I was traveling to the dealership, he organized as much of the paperwork ahead of time and made the process quick and easy. I would definitely refer people to him and the dealership"
"Again, I enjoyed working with Matt and would recommend him personally to friends and family"
"We love the car, and our salesperson was awesome!"
"My wife and I were greeted by Rhiannon as soon as we walked into the dealership and she had us on our test drive in under 10 minutes. I have been looking at vehicles for over a month and I have to tell you Rhiannon knew everything about the Touareg, my wife and I were very impressed. I had a few small issues with my Touareg after I picked it up and Jenn Todd provided me with the best service I have ever experienced I can't thank her enough, as a matter of fact everyone that works up front were outstanding I hope when my truck comes in for service in 2 weeks that I will have the same Great experience with the service dept"
"You always hear about horrible car shopping experiences from friends and relatives but at Emich it was an enjoyable experience. Mike Daigle took the time to listen to what I wanted and within a few weeks we had a sale. The entire staff at Emich made you feel welcome regardless if you were buying a car or not"
"very positive experience overall"
"Matt was great. Very professional and I felt no high pressure tactics during the purchase process. He also wanted to make sure both my husband and I understood and were able to operate all the features of the car"
"We have purchased/leased 5 cars from this dealership because the staff has always been friendly and professional. When we are in the dealership for whatever reason, the staff (sales, finance, management and our service specialist) recognizes us, says hello and check to make sure all is well with us and our vehicles. You have hired, trained/motivated a great team!"
"Steve was excellent, we truly enjoyed meeting him and working with him"
"Matt was extremely helpful in getting me information and making sure the process was hassle free. Kris was great in getting the lease documents and approval done. You are lucky to have both of them"
"Matt Zahn was fantastic and I am so glad I purchased a car from Emich. The process was easy, they had snacks in the lobby, and I am extremely satisfied with my GTI! Yay!"
"I think lance did a great job of listening to what we liked and didn't like, as well as steering us towards a vehicle that worked better for us than the one we originally came to view"
"Thank you so much! I have actually already provided Kevins name to two other folks interested in a new VW"
"Everyone involved with the sales process was extremely knowledgeable, efficient, and considerate. I enjoyed the process immensely and would highly recommend this dealership to anyone I know looking for a new vehicle"
"I had a wonderful experience at Emich Volkswagen. Blake (the salesman I worked with) was knowledgeable about both the cars and the buying/leasing process. He was easy to work with and provided helpful information throughout the process. Thanks!"
"My sales Rep was remarkable. Steve picked me up at the airport in the new car. Truly a symbol of class, personalization, and professionalism. A+. The time it took the complete all the paperwork seemed a bit lengthy is my only comment. Thanks to Steve for going the extra mile - literally"
"Overall, I was very impressed with Emich. Being nearly phobic of car dealerships, I can actually say I had a pleasant experience. I started with Lance, and he had another customer appt so he gave me to Ron. Both were gentleman and listeners. They did not try to force me in any direction, but they did help me clarify the best thing for me. Ron Epstein spent quality time explaining each vehicle feature, price, and warranty in a clear manner. The rest of the staff was pleasant and respectful. Thank you for a good experience. I love my Tiguan!"
"Mateo initially test drove the car with us. He was very kind and helpful. He was very prompt at returning my calls. Geoff was who we purchased the car from. He was above and beyond helpful. He was a pleasure to work with. I would love to come back to Emich for future business. I love my car! Geoff has made several follow up call making sure that we are doing great with our new car. I really appreciate his time and care. Thank you so much!"
"Dan, Matt and the guys at the service department were excellent to work with and have told me they are always available if any additional assistance is needed"
"I could not have asked for a more on-point sales experience. My trade in was in for service I recvd a email from Blake about if I was interested in trading in. I replied back with a list of demands that I figured could not be met but figured what the heck. If I can get a new VW w/out any shite and get the one I want I am in. A few emails back and forth and the gents met my requirements with no issues. It ends up they had the exact car and color on-hand, So I went took a 2 minute test drive and signed for the car. Hell I should have asked for more off the price. :-)
Blake in Sales was straight forward and brought me no B.S. He knew my terms and stuck to them like a hawk. He is courteous and professional. Can relate to people on many subjects. I have been in the car business for 30 years through my dad and Blake is one of the best sales people I have ever met.
His Sales manager Dario also excellent. He did not pull any of the typical sales manager horse shit, knew where I was coming from car and credit wise and just agreed to whatever I wanted. This is how a Sales manager should handle himself and is a rarity in the business.
Finally Iggy in finance also did a spectacular job. He had a slick auto sig interface which made signing the paperwork cake. Also he knew I was not interested in any finance extras and did not push the case. Also very non pressure and exactly how I want a Finance guy to handle himself. I have met and dealt with many loser finance guys over the years.
To conclude if my next car is a VW it will be bought from the gents at Emich. Feel free to have the General Manager and Owner contact me. I feel these guys along with Brian in Service all deserve a excellent Christmas Bonus, and I would be happy to sing their praises to the top dogs"
"Everyone involved was polite and timely with all communications, follow-up, etc"
"Pleasant and easy"
"I usually do not have a good experience at dealerships but Rhiannon was knowledgeable, pleasant (not pushy) and very professional. She gives us hope for car salespeople!"
"Blake Minger and Rhiannon Wickizer are outstanding sales professionals. They and Nick in finance were great. I love my new Jetta! (it's my third one, by the way!)"
"Loved everything! Thank you!! My Pink Car is amazing!!"
"Our Salesman Blake, picked me up at the airport, which I really appreciated"
"Don't think I will ever use another salesperson or dealership. TJ Ward is an exceptional salesman; versed on every aspect of VW, sensitive to my schedule, made everything so easy for me"
"My decision to purchase a bug was not a tough sale from the standpoint of the car itself. My only concern was whether today?s car ratings and comfort could live up to the bug I once owned and loved. After a bad experience purchasing my previous car though (I loved the car, a Toyota, but the buying experience left A LOT to be desired), I was dreading the prospect of the car-buying experience itself. After much research on available cars and visiting numerous dealerships (both VW and others), I was absolutely impressed with Emich. The dealership felt clean, inviting and spacious enough to stand back and look at a car without running into something or someone. I was acknowledged upon arrival, but not preyed upon (unlike other dealerships).
My salesperson, Rhiannon, was available for me when I was ready to ask questions, but didn't hover while I looked. She was knowledgeable, understanding, helpful and most importantly, respectful. She listened to my needs and concerns and then walked me through the answers one at a time. Instead of laughing or rolling her eyes when she saw my list of car desires that included things like electric windows and cruise control, she patiently explained that those things are standard on most new cars now. She got me in to a car for a test-drive right away and explained many of the other standards like heated seats, blue tooth and push-button starting while we drove (I drove my previous car for 18 years- I was a bit out of touch). She didn't make me feel uncomfortable about the monthly dollar amounts I could consider either and presented me with a variety of options to think about. Because the car I really wanted was not available at the dealership at the time, she worked with management to make it available in a timely manner, but didn't make me feel pressured about a decision to buy it once it arrived.
Once I did decide, Rhiannon was efficient in scheduling the final test-drive and closing of the sale, making sure I felt comfortable and prepared. Both she and Iggy were extremely patient with me as I read every last word on every agreement I signed and both answered all of my questions with the confidence only a well-trained staff can posses.
Overall, my experience with Emich so far has been positive and changed my view of the car-buying experience. I look forward to being able to give the service department a similar positive review"
"I am so happy that TJ connected with me when I was in the waiting area servicing my Jetta TDI. He helped me out of my Jetta lease and into a Golf lease, and with the dealer and VW incentives, I walked out of there with the car I really wanted, with the payment I could afford, and the coverage I need. The whole team was very professional and super helpful. I never felt pressured and was informed all through the process. I emailed TJ off and on about a golf after our first conversation, and he was very good at responding quickly and even following through on those conversations. Thanks to TJ and Chris for a fun buying experience"
"My car search was not easy and I visited a variety of dealerships. During these visits I was not seeing the joy of buying a new car. However, after walking into EMICH and meeting Paul and Kevin my entire purchasing process was 1000% better and I was truly excited about getting a new vehicle. Kevin was amazing!! He made me feel comfortable on every level from my budget to how blue tooth works. I highly highly recommend this dealership and Kevin to any friends or coworkers"
"I was fortunate enough to have two sales consultants! Both were awesome. Kevin called me to let me know that the car I was looking for was now in stock! I came right over only to find that Kevin was busy, so, I ended up talking with Matt who helped facilitate the purchase. Both of them met with me throughout the couple hours I was there. If it wasn't for the two of them, I would not have my Tiguan today. They were exceptional. They adapted their personalities to match mine, as I have a tendency to keep things fun and light hearted and we had a great time! Thank you!"
"This is our fourth Volkswagen from Emich, we love this dealership, and our son just bought his first Volkswagen from Emich last night. Everyone is great and we recommend Emich to everyone we know"
"Ron Epstien made the buying process and pick up of the new VW an exceptional experience., He is a true professional, not the usual horse trader that is found at most auto buying experiences. I told him what I wanted and how I wanted the experience to be handled and he honored my request!. "
"I can't think of anyway this could have been easier; some delay on paper work but insignificant. thanks"
"T.J. was truly great to work with. He was friendly and knowledgeable. I will recommend him, the dealership and VW to my friends and family in the future"
"sales person was really professional and friendly and honest"
"My sales consultant is the BEST!!! Couldn't ask for any one better! We'll keep in contact"
"I am very satisfied with the whole process, I found outside financing and therefore was able to ask for a price and I got it with no haggling or issues of any kind. This is the best car purchasing I have ever had"
"Everybody was very helpful and kind. It was a great experience and I was very happy when I left"
"As I mentioned before, my whole experience at your dealership was 5 Star! Josh Chaiken was exceptional! He made us feel right at home and went above and beyond to service us! I've already begun to brag about our great car and experience at Emich! Thanks Again"
"Mateo and the entire staff were excellent. They really took my budget, and needs into account and showed me exactly what I was looking for, and were extremely patient when I decided to drive other cars. The overall process was seamless and it really took the stress off buying a car. They helped me weigh the pros and cons of leasing vs buying and I ended up with the right car for my budget and am very happy with it and the service I received. I'll definitely be back and recommend Emich and Mateo to friends"
"Matt Zahn was great to work with. Very happy with the car"
"Painless from beginning to end. Mike was great to work with"
"Kevin Koritza was a pleasure to work with. His listened to my concerns and needs in choosing a new car, and found a perfect car for me, a Passat. His knowledge and understanding of this vehicle was remarkable. He made sure I understood everything, even repeating things more than a times when I needed. Kevin made this transaction enjoyable. I will definitely recommend that my friends see Kevin when they are in the market for a car"
"I had been to a few dealerships before coming to vw and to be honest i was a bit skeptical of how i would be treated. to my surprise, everyone at vw was so honest and amazing. thank you for making my first car purchase a good one"
"Ron was an excellent salesman. He asked what we wanted specifically and delivered everything to the "T". He was very professional and considerate of my time and schedule. Chris in finance was amazing, she explained everything so clearly to me so that I was able to sign the paperwork knowing I was getting the best deal. Overall, exceptional service. I will forever purchase with Emich Volkswagen and I have already recommended my friends and family to purchase through Emich"
"This was my first car purchase and Ron and everyone at the dealership did a really great job helping me with it. They did all they could to get me the best deal and explored all avenues to do what was right for me"
"Blake and Rhiannon did a fantastic job. Truly. I was a bit high maintenance and had been shopping a long time with high expectations and they were great in all aspects"
"Mr. Daigle was really helpful in getting a car that that fit our budget as well as getting the best car and good deal, if and when I buy a new car I will call and work with him and also recommend him to others"
"Everything has been great so far. This is my first Volkswagen. My car experience is always compared to my experiences buying Audi. I have to say that Emich is now my new high bar for purchasing a car. I will note as well that I am definitely a service after sale kind of guy. This is where a company proves their commitment to clients. From what I have seen so far I am expecting great things"
"Mike was a great salesman to work with. He was honest and up front with me. I purposely asked him questions during the test ride about what he thought about his GTI (i.e., what are his favorite features, what is his least favorite aspect of the car, how long has he been driving VWs, etc.). He answered them all honestly (which was obvious, and greatly appreciated!). He didn't "glorify" the car just to make a sale. He was honest and real, which won me over. He definitely broke the "car salesman" stereotype, and offered himself as a real person, who was easy to communicate with, honest, and respectful (i.e, didn't treat me like an idiot, or just another sale). Again, I can't stress enough how much he made the buying experience a pleasure by just being real and honest with me. I'd definitely recommend him to friends/family (and Emich VW too... much better vibe there than other dealerships I've been to... and that black cat, Jack, is awesome too!). I'm hoping my experience with the service department this coming weekend will be just as good as my experience with sales department (going in for a re-alignment, as the car veers slightly to the right)"
"Because of my sales person, Steve G, patience and willingness to answer any question, I returned to your dealership and bought a car. Everyone was friendly and helpful. It was my first pleasant experience at a dealership"
"Rhiannon was great, she worked with both my wife and I over the phone (we live over 90 miles away) so nearly everything was ready to go when we got to the dealership! We just had to pick the exact Jetta we wanted"
"Mateo and Dave were wonderful to work with, extremely kind and helpful. I thank them as well as Fred for all their help, time and generosity"
"I love my car and the sales team at Emich VW made everything smooth sailing when it came to getting exactly what i was looking for, Thank You All"
"Kevin Koritza is an asset to Emich VW: professional, knowledgeable, and personable. He made the sales process so easy. I was dealing with the emotional issue of trading in my 2000 Passat V6, a car that I received from my dad's estate, and Kevin was very understanding and empathetic. Kevin made the purchase of the CC easy, hassle- and pain-free. There was no haggling, the paperwork process was smooth, and he spent time with me going over the car, systems, etc. His knowledge of VW products, both current and older models, is encyclopedic. I like that he brought his understanding of industrial design and engineering in context to the CC - I have a design/engineering background as well and we "clicked" on the design/engineering features of the CC. I am looking forward to creating new memories in my CC. At such time when I need a new VW, I will come back to Emich and specifically request that Kevin take me through the sales process again"
"Our salesman Blake was extremely low-pressure, and this made the purchase experience much more enjoyable. I was free to take as long of a test drive as I wanted, and was encouraged by Blake to do so. When it came time to actually purchase the vehicle we were shown a good price, but what "sealed the deal" for me was that when we requested that the price be lower, we were told that all of the prices given to their customers are already as low as they can go, and going any lower was impossible. I think this reflects very well on the integrity of the salesman and dealership, and therefore I am recommending Blake at Emich to everyone I know who is in the market for a new vehicle"
"Very! Very !satisfied with the sales people. As woman I was treated with respect which means a lot to me. Give Dan Dolf an extra pat on the back his conseration of me won you dealership the sale hands down"
"This was the first time buying a new vehicles. The overall experence was excellent with the staff being very courteous and professional. Before purchasing at your dealership I looked at an another VW dealer. The one "not named" dealer gave me a feeling the sales person was more interested in selling a vehicle, which I did not want than concerned with what I actually wanted. I did not feel this way through Emich,. Thank You"
"Iggy, our sales person, was excellent! Easy going, honest and efficient. I can't thank him enough for making this process not just tolerable, but enjoyable"
"The staff through out my experience was wonderful. Great group at Emich VW. That is why I chose to deal with them in the first place, after looking at other cars over a 6 month period. They were awesome!!!!"
"Best car-buying experience ever. I was treated like a real person! Lance is the best. I will recommend him and the Emich dealership to my family and friends when they are wanting to purchase a new vehicle "
"I can honestly say that this entire experience of leasing my first VW was a terrific one! There was no pressure, no "car dealer tactics" and the team treated me like I was their number one client. I also happen to love my 2013 Jetta and don't miss my Jeep at all. TJ was so helpful with the test drive and deciding on the kind of car and Matt Zahn went above and beyond with answering every one of my questions and explaining how the vehicle worked. I have zero negative issues here and I am 100% satisfied with everything from the color of my car to Dave in finance making it a painless and quick procedure. I know that I will be back when my lease is up and I will definitely be getting another VW. Thank you"
"Steve (sales), Franz (sales/service), Chris (finance) and Colt (service) were all wonderful to work with throughout the entire expericnce. They were attentive, thoughtful and understanding of my needs. I love the Jetta Wagon I bought and I'm a happy customer. I would hire Steve, Franz, Chris and Colt to work for me any day. Great group of people...Emich is fortunate to have them on board. I'll definitely recommend Emich to any of my friends looking to purchase a car. Thank you, Daniel Loftus"
"We needed to purchase a car for our daughter with relatively no time to spare ... josh got the job done!"
"Great experience - Geoff is an excellent resource!"
"I enjoyed working with Steve Masse and would recommend him to others. He was honest and candid, and made a tedious process a lot less irritating!"
"I just cannot express how happy we are with the professionalism and personal touch that our sales EXPERT Mike Daigle gave us. He is the type of person I would try to lure away to work at my company! Be careful not to lose him!"
"TJ has been a usefull great sales rep who did not pressure me and gave me more than great advice about the TDI which I am glad he suggested because I am loving the car"
"Rhiannon and Franz were both very friendly and helpful. Thanks for the great experience and a car that I'm getting 50 miles per gallon! I was also very happy to get the first 2013 TDI passat on the lot :)"
"Very pleased with the pre-owned certification process. Someone in the garage stayed overtime/late to pick me up and give me a ride back to my car at the garage. This was wonderful, and outstanding service beyond the normal expectations"
"I worked with both Ron Epstein and Iggy N. throughout my car buying experience at Emichs and was impressed with both of them. Their honesty and demeanor made all the difference in the world in deciding to buy my car through their dealership. They were both knowledgeable and courteous in helping me reach my final car buying decision. I would recommend working with these two salesmen to anyone who might be looking to buy a new Volkswagen"
"What a great car buying experience. Thanks, Nick!"
"Ron Epstein was a dream to work with! "
"Overall, I had an amazing experience at Emich. My sales associate Kate, was probably the easiest person to work with while buying a car. Not only was she very sweet and kind, but she made me feel comfortable during the whole process. I have had many car associates make me feel smothered and uncomfortable and this was not the case with Kate. She was very open and honest and I really appreciated the fact that she asked other people for help when she wasn't sure about a question I had. I never felt like she was just trying to sell a car. She repetedly told me that if I wasn't happy with this car, we would keep looking to find the car for me. Chris was also very nice and informative when coming to the paperwork. I had a lot of questions and she answered every one honestly and it made the process a lot more smoothe. Jared in the service department was so helpful in getting my blue tooth system replaced, and kept me updated on the entire process and even remembered who I was. I plan on not only recommending Emich but continuing to come for all of my service needs/wants. I really appreciate everyone that worked with me and I am terribly sorry that it took me so long to do this survey because I really do appreciate everything that was done for me at Emich! Thanks again!"
"How Emich employees conduct themselves is nothing less than I expect. Your competition was so low in their sales manners, especially in regards to being forthright with pricing, that Emich stood out from the pack. I am happy to do business with Emich and I intend to drive the 40 miles to this dealership for service. Thank you all for being respectful of my time and intelligence"
"Mike Daigle made the process so simple and enjoyable. Mike is very low key and honesst, which we like, and listened to our requests and needs so he could meet them. It was such a pleasure working with him. He far exceeded our expectations. As said before, he is exemplary. Thank you Mike! "
"Kevin Koritza was extremely helpful throughout the entire purchasing process. His knowledge of the vehicles, the inventory, and consideration of my needs and budget made choosing a vehicle for me a simple and painless process"
"I'll definitely be returning for my next Volkswagen"
"Seriously. Blake was really wonderful. We had an original appt with Dario at 10am on a Saturday and he was not there. Quickly someone arranged Blake to go out with us and he was attentive and we really appreciated him"
"We loved working with Nick. He was friendly to our teenager and very professional dealing with us. He knew my crazy work schedule and my time restraints. We came all the way from Fort Collins to visit the dealership and then back again to buy the car. We were truly impressed and we liked Nick a lot. He was one of the reasons we bought our car. And PS.... my daughter loves the car and several of her friends mothers have asked us about it!"
"This was a great experience. I really enjoyed working with TJ. His follow through with clients is great!!"
"Geoff Metge was awesome! The poor chap didn't have the opportunity to speak with me or meet me until I showed up to drive my new 2012 VW Golf TDI away. Everyone was very friendly and engaging"
"Steve did a great job. I usually am sickened by the car buying experience but he made it a pleasure. The dealership facilities were also great and were nice for the kids and the free snacks when trying to purchase a car at dinner time were a nice touch"
"The Emich team went out of their way to search and deal for the exact vehicle we wanted with success. This was very much appreciated"
"Mateo made our transaction very pleasant and smooth. He understood and listened to my specific needs, and matched my needs with the perfect car. He negotiated professionally, and he treated me with respect- I never felt like any request was too lofty. He was responsive to emails, and he consistently followed up with me. He particularly impressed me with his knowledge of the vehicle, and he was thorough in explaining all the details and controls before we drove away. I would recommend to Emich VW and Mateo to all of my friends"
"I was very impressed with this dealership, and in particular my salesperson, Mike Daigle. I may be a VW car guy now for life, as I love my car"
"We had been searching for a new vehicle that got good gas mileage. We had considered a Toyota and then I saw a Tiguan Volkswagon and that sent us to a Volkswagon dealership. We live in Colorado Springs and had gone to the 2 dealerships here and that is when we became aware of the Passat. After reviewing several consumer reports, test driving the Passat and talking to current Volkswagon owners we made our decision to purchase the Passat TDI. We did not have any luck with the dealerships in Colorado Springs to help get us the vehicle we wanted so I went online to find other dealerships that were close to our vicinity. I had an online chat with a representative on a Sunday and within the next 24 hours we were contacted by TJ Ward from Emich Volkswagon in Denver. We told him what we wanted and he went searching for our vehicle. It was within the week that he found our vehicle and was willing to get it for us. We were on vacation and he called our cell phones to let us know that our new Passat was here. We picked it up the day after we returned from vacation. It is a beautiful vehicle and wonderful to drive. I love it. The whole process from start to finish was easy, productive and no hassle. Everything went very smoothly. Thank you TJ for all your hard work"
"Josh and the rest of the team at Emich were a pure joy to work with. I consider myself to be a well-informed and knowledgeable car shopper so my opinion of a car salesmen and dealership would be relevant. Having said that, Josh was a real professional who made my car buying experience enjoyable and worry free. He was attentive to my needs but did not use overbearing sales tactics or games that most people would find offensive or amateurish. I think Josh understands customer service and as a result, a sale was made, eventhough I had planned to visit several other VW dealerships"
"Mateo did an outstanding job responding to our needs and working to get us into the car that best suited us. We were very pleased with the entire experience"
"Mike Daigle made our experience truly exceptional! He was extremely knowledgeable and friendly! Between the product and the service, I'll recommend Emich without hesitation!"
"Tristen provided the best customer service I have ever received from any dealership. Truly appreciated"
"Our sale consultant Nick A. was the best sales person we have ever bought a car from. He was knowledgeable, patient and was there to sell a car that was right both in vehicle and price. The best thing was that he was not overly pushy and manipulative as other vehicle salesman we have worked with"
"Geoff and John were a true pleasure to work with!"
"I was very pleased with the car buying experience at Emich VW. It's easily the best I have had"
"This is the 3rd purchase in our family from Emich VW. As always, the showroom was impeccable and everyone was very friendly. Our salesperson TJ Ward was a 10 out of 10. He listened to what we were after (a valued trait of a salesperson) and then took time and care and found the exact vehicle we were after. It was a great experience, as buying a new car shuold be. I will point anyone who is looking for a new car to Emich VW"
"I just wanted to say what an amazing experience this was buying my new CC. I found the car online at a different dealership but inquired about it to Geoff at Emich ( my dealership of choice where I have leased 6 cars and bought one). Within hours he had my car transferred to Emich and I was there driving it the next morning. The ease of this sale was amazingly quick and pleasant. I was truly impressed with this most recent leasing experience and look forward to visiting Emich again when this lease is up. Thank you Emich VW!"
"Steve Soffel is the best auto salesman I ever knew. He was nothing but fun to work with. Very very good at what he does. He knew what I wanted and made it happen. He made it easy. I'd buy another vehicle from him again, and will recommend him to others"
"Nick was great through the whole process. I dropped by on a Tuesday evening without calling or making any kind of appointment. Nick showed me the GTI and I bought it a week later. He also went the extra mile to get us a great finance rate through VW. I was strongly considering a 2012 Mazda SPEED3 but ultimately I decided on the GTI due in part to the relationship I would have with Emich throughout the time I own my GTI"
"When it came to checking out the new 2012 Passats for sale and going on a test drive, Nick Asoian was a delight to work with! Same goes for all aspects of the negotiating and purchasing processes. Nick was even able to find exactly the car I wanted at another dealer and made the process of obtaining for and delivering it to me as painless as possible. Additionally, Nick knew the car inside and out and was able to answer all of my questions. When it came to financing, Nick was able to get me better than what I wanted and was expecting! Overall, this was the best car-buying experience I have gone through and I will not hesitate to consider Emich VW first when it comes to any future vehicle purchases. Thank you very much, Nick! And, a thank you to TJ Ward for introducing me to Nick! Finally, a thank you to John Orlando for making the process of signing the paperwork and explaining the terms of the deal as painless as possible!"
"Franz and Mike Daigle were exceptional - extremely informational, willing to help, and offered first-class service above and beyond. Considering I had no background on Emich Volkswagon Dealership, I was amazed at their customer service levels and have already told my friends and family about them. I am treated like I own a (very) high-end vehicle - it is great! They are a very well-kept secret and I would like to see more marketing of their dealership in the Denver market.... Five-Star Triple A Rating"
"I received fast, friendly service! They really worked with me!"
JS, 6/18/12"I have owned 4 Volkswagens, 2 now purchased at Emich. I have recently purchased a 2005 gti and my sales experience was flawless! I credit this the outstanding representatives that I worked with including Iggy, Chris, Dario (I hope I spelled that correctly), Jennifer, and Jared. I go to Emich Volkswagen because of these incredible individuals and because I know by going to Emich I will be treated well. From the initial search for a vehicle to the pricing, financing and finally the driving off the lot, your representatives are knowledgable and friendly and good at what they do. I hope you print this email out on a massive poster and hang it in their offices because they deserve the praise for what they do and what they represent, the Emich Volkswagen way of doing business"
"Kevin was extremely easy to work with. He provided great communication throughout the process via phone, email, and text when appropriate. He was very helpful in trying to get this vehicle in advance of my one year wedding anniversary so my wife and I could take it to Santa Fe and he and Colt at the Service Desk were very understanding with my first service issue (AdBlue pump) and again, were great with keeping me updated on the situation, timing, and ensuring I was happy with the purchase and service. I expect and hope that this level of service will be provided for the duration of my Touareg ownership. Thanks! "
"Kevin and Rhiannon are the bomb! They were very patient with us and attentive to our questions and needs"
"It was wonderful. Kevin was amazing. This is the third Beetle I have purchased from Emich and Mountain States before. I always come back! "
"My experience with Rhiannon Wickizier at Emich VW was fabulous and pressure free. I had an awful experience at my local VW so I made the trip to Denver and it was well worth it! I thoroughly enjoyed my drive home and I look forward years of enjoying my new investment"
"Blake was a great guy - spent a whole bunch of time with us, answered all questions, managed to be sweet when my kids were causing a ruckus, was patient, kind, and had a sense of humor. He's really an expert on these cars - told us so many things we didn't know before walking in. He gave both my husband and I separate test drives due to having kiddos there, offered us refreshments several times, made sure we were comfortable. This truly was a stellar experience - already recommended him to other folks and will do business with you again! Thank you! "
"This is the 2nd vehicle I have purchased from Emich and in particular Dan Dolph. He and the dealership have made my buying experience a pleasure! "
"We especially enjoyed working with Mike Dagle. And we love our new car! "
"Paul did a great job of finding the car I wanted and putting up with me. Though out the years every one at Emich has been very professional and a pleasure to work with. It's much appreciated. Thanks "
"Emich works hard to keep customers happy. it's an excellent experience. i plan to be a longtime customer"
"I used to bring my audi to Emich for service; I liked how they serviced my audi; Mike was great; Fred was very good at handling the financial part of the business; I had the feeling he is open, not hiding anything and would me give me the best offer he could; very efficeint and professional; I appreciate him a lot"
"Great dealership with a phenomenal team! "
"I can't say enough about how positive my experience was with Emich VW, glad it's so well located. Thanks for everything"
"I am so happy to ENJOY driving again and they where soo Great at Emich Volkswagen! "
"Steve Stoffel helped in every possible way from the moment we first spoke. Not only did he find us the exact car we were looking for, he found us an even newer car than we had initially discussed for a better price. The entire team that was involved with our purchase were simply amazing. We will always contact Emich when making any future purchases"
"TJ Ward presented exceptional services to me - appreciative of his efforts"
"Geoff is an amazing associate and is very dedicated to VW's customers! Provides great service and has worked with me since I first called about a used CC. After he spent time over the next few weeks looking for a used one that fit the bill, he discussed my options for a new CC, and I decided on the 2012 R-Line! "
"BEST car buying experience I have ever had. Steve Masse had the vehicle ready to test drive, was very knowledgable about the Jetta, presented a great deal from the start. I picked up my new Jetta, which was exactly to my specifications, the next day!! The whole experience far exceeded my expectations. I really appreciated how responsive every person I dealt with at Emich. I will recommend to friends & will be back for my next VW. Thanks!"
"Dan Dolph was a great guy to work with. He answered all of my questions and was very respectful of my time"
"The price negotiation process was quick and easy. I initially went to another VW dealer to talk, then told the people at Emerich what their price was, and they offered the same car for $500 less. Furthermore, I was picked up at my house and driven to the dealer so I could drive the car out from there without having to have anyone else come with me. It was overall a great experience and I am glad I bought my car there"
"Blake was amazing, he was nice, honmest and so helpful. He took the time to explian everything in my new Jetta to ensure I know how to work the radio, phone, gas tank door and so on. Blake is a great asset to your team!"
"I was very impressed both with Rhianna and the dealership as a whole. She was upfront, honest and not at all overbearing. It took almost 4 months for me to choose a car and during that time, she was responsive and patient. The entire process was a great experience. My last three cars were purchased from Audi dealerships, this experience far surpassed any of those. Thank you"
"I have now purchased two vehicles from Emich in the last 6-7 Months, and have brought in my mother to purchase a vehicle. Nick and Dario have always been excellent to work with. They are the utmost of professionals"
"Was happy that it was a great experience. Stress level was low, which was great because I don't usually enjoy buying cars"
"Mike could not have done a better job helping us buy a car. His work was truly exceptional and am very happy we got him as the sales person"
"TJ was great and helped me get the amount I wanted for trade and a new Tiguan for the price I wanted. He is thorough in going over details and responsive to questions."
"Very hospitable and knowledgable dealership....matt and TJ were both great, as was the proceedure to get the financing papers in order. A+++++++ in all respects. This is a great dealership. I have been here for MANY years as a result, thru the past 3 owners....the new building is a huge PLUS as well"
"Overall, the transaction was friendly and a positive experience"
"Steve stouffel and Nick went above and beyond to find the exact car I was hoping for . There was only one left in Colorado and they made it happen . In addition they delivered the car to me because I was sick , my x5 bmw was at the dealership in the service shop at the time and 8 1/2 months pregnant! They traded my car and Made the transaction Easy , flawless and stress free. That's above and beyond and that's what separates not just the brand but the individual dealership. I live by McDonald vw and was told there was nothing they could do for me to get me into the car I wanted but most importantly needed. Great team and great service Emich we already referred friends that are purchasing Toureg now! "
"I was particularly impressed with the knowledge and overall assistance received by TJ Ward and Franz Hallgren throughout the process"
"TJ Ward...I was inquiring about possible purchase our lease of an Eos..TJ emailed me right away Monday morning after my internet inquiry.he was very helpful and very polite and patient and non pushy..which is something very rare nowadays in sales. We communicated via emails and several calls throughout the day sure to my work schedule not once was he impolite or rude due to the circumstances. I highly recommend TJ ...he made my first Volkswagen experience outstanding"
"Steve Massey at Emich did an awesome job helping me throughout the process. He was thorough and responsive to any questions and didn't make me feel pressured or like I wasn't in the driver's seat of making my decision. All in all a great guy to work with and someone I will be glad to recommend to friends and family"
"I found Ron to be a highly professional, knowledgable and honest salesman. He truly understood what my needs were as a consumer and put me in the right car for the right price. I will absolutely recommend Emich as a dealership and Ron as a salesman to anyone I know"
"It was a great experience! I would recommend Emich and Nick Ascion to anyone who needs a new car!! "
"Josh was great. The first time I met with him I left to think about whether or not I was going to buy. The car I was initially looking at was sold a couple days later. However, he called with another car that was still in my price range and I liked even more than the first one. We bought at vw because of th consideration that was given to my needs, wants and price range. Josh worked hard to satisfy those needs. I'm usually very skeptical about dealerships because I've previously been taken advantage of. I left emich feeling like I got a good deal and that Someone was looking out for my best interests and not theirs. I will certainly recommend emich and josh to others. He's certainly an asset to your dealership!"
"This was truly the best new car buying experience I have ever had. Matt was very helpful in every way and all the people I met at Emich were a pleasure to work with. I would go back to Emich for another new car purchase."
"Steve was thorough and considerate. I appreciated his timely follow-up calls. He is a quietly competent professional and I would be pleased to work with him again."
"Both Dave and Rhiannon were exceptional throughout the entire process. I would highly recommend Emich because of the service I received from Dave and Riannon. I will also return to Emich for certain!!!"
"I have always been afraid of the car buying process. This changed that. I have established a relationship of trust with Emich. I appreciated the personal treatment on every level and the outstanding level of professionalism of ALL employees i came in contact with. Everyone was friendly."
"I traded in a '09 Jetta Sportwagen for my new Tiguan. I ad purchased the Jetta back east in '09 specifically for my move to CO. This is my 3rd winter in Denver & I decided I definitely needed AWD (vs front wheel). When I moved here, I did some research & selected Emich for servicing my Jetta. I actually know the Tynan's (a competitor), buy my research was far more positive for Emich in the area of customer service. To date, I totally satisfied with my choice. I can also say that my experience with Steve & Blake at Emich in purchasing the Tiguan was a far better experience than with the DC area VW dealership in '09 when I traded in my Passat for the Jetta. I anticipate a continued good relationship with Emich with my new Tiguan."
"Everyone that we talked to was very friendly and helpful. We were very impressed with being able to call and get everything started and spend a relatively short time picking up the car."
"This vehicle trade in, purchase and finacning ws the easiest I have ever had. In addition, All 4 staff memebers I dealt wither were superior to any other car buying experience I have had. All the gentleman I dealt with were proefessional and a pleasure to deal with."
"My wife and I are very happy with your dealership and Franz in particular. We originally went to another VW dealer , who attempted to sell a new VW that we were suspicious had hail damage to it. I was about ready to give up when I remembered speaking with Franz on the phone previous to that experience about VW inventory at your dealership. I remembered him because he was patient with my questions. I called him again and found the perfect Golf for us. It arrived early and the service throughout our experience has been fantastic. Thanks so much."
"I went to Emich VW because another VW dealership that is closer to my home had some very bad reviews online. Emich had great reviews and I was equally as pleased that I purchased my VW there.
"I have made a few visits to Emich VW since the beginning of 2011 considering a new VW. Franz Hallgren was my initial contact for me procuring my new GTI and he was very considerate to my situation at the time and provided various helpful options regarding pricing for me. Derek Pound was also very helpful the day I decided to move forward with the new car and made the paperwork process relatively painless. Thanks to both of them and all of the other employees at Emich that made the process enjoyable."
"John Queen was great to work with. His approach at selling the vehicle made the experience worthwhile. He gives car salesmen a whole new reputation."
"The best experience in purchasing a car in my last 25 years of doing it. I have recommended Emich to friends and family. Look forward to our visits in the future."
"This is my third car I have ever purchased from a dealership on my own and was by far the most relaxing and easy process I've experienced by far. I never felt for a second that anyone was pressuring me to buy something I didn;t want or need, never wasted my time on anything I didnt ask for. I was helped by Kevin at the emich dealership in denver and not only was he helpful but so friendly and made me feel like a friend was helping me find the perfect car and taking time and consideration into all the details of the car and what I was looking for, and the rest of the staff was extremely friendly, professional and fun to do business with. I plan on doing business with emich again and again and have already recommended anyone I can to going to see them."
"The efforts made to make sure I was was able to get the specific car I wanted and the efforts to make sure I was happy at every step of the process were phenomenal. Tristan Ward has been extremely helpful and has always been willing to go the extra mile to ensure my needs are being met and I have full confidence that I can contact him with questions regarding my new car and that he will be happy to provide guidance and support. The car buying experiencing was truly pleasurable and I felt well taken care of by Tristan Ward and the rest of the Emich Volkswagen group, including Paul Auerbach and Chris Condon. My next car purchase will be a Volkswagen and I will purchase it at Emich Volkswagen."
John Orlando was a great sales consultant. He laid out all of my options and didnt pressure me either way. I know that everyone works on commission however not pressuring the buyer is a big plus. And Mr. Orlando did just that.
On a side note, I cleaned out my trade in and accidentally left CD's in the changer. He informed me the next day and just sent them to my house. Great service! I'll see him for my 2015 GTI!"
Franz was terrific to deal with....wise beyond his years!"
Kevin was extremely knowledgable about the vehicle - 100% job well done, Kevin!!"
I was referred to your dealership by my friends at 3Zero3 Motor Sports. I was truly impressed with the responsiveness and helpfulness of all involved during this process. I completed most of this transaction over the phone, and I couldn't be more impressed with the extra effort Franz put in to make my purchase just what I wanted. He even delivered the car to my work, and drove my trade in back. Thank you for all your help!"
"Franz was a knowledgable, low-pressure salesman which made the entire process a pleasant experience. I live less than 5 minutes from another VW dealership, but went to Emich on the recommendation from another new VW owner who had purchased a car from Franz."
"I don't by cars very often, but this was a very positive experience from the time I first started looking to the time I finally signed all the paperwork to buy the car. The two salespeople I dealt with (TJ and Andy) were both Knowledgeable and professional, and whenever I came into the dealership they promptly took care of my questions or showed me cars I wanted to look at.
The whole experience of buying this car left me with the impression that this is an exceptional dealership and I would do business with them again in the future."
Jeff is amazing! David in finance was also amazing"
THANKS EMICH VOLKSWAGEN OF DENVER"
Franz was great!!! I really enjoyed working with him and the purchase of the vehicle was very smooth and easy! We absolutely love the car!"
Both Kevin and Mateo did some exceptional work. Kevin was very patient with my many request. Very professional dealership."
"I can't say enough wonderful things about Blake Minger and my experience at Emich. Blake's customer service is outstanding and he made this an effortless, enjoyable experience."
"I was extremely pleased with the service provided by both Franz and Dario. Especially Franz. If I hadn't stopped in to the dealership to meet Franz in person after receiving my initial email quote from Emich, I don't know that I would have purchased the car from Emich (I had already been in contact with another dealership in town). Franz was truly wonderful to talk to, went to efforts and spent time above and beyond what I walked in expecting, and made my purchase a truly enjoyable experience. I will happily recommend Emich (and the team I worked with) to anyone I know who is looking to buy a new VW."
"We are very happy with our purchase. Great car sold by a great team!"
"Blake sold me my new 2012 CC. Not only did he show dedication to providing me with information, but he made me feel comfortable about getting into a new car with Emich. Although I mainly dealt with Blake, everyone from the Sales Managers to the Finance Managers was absolutely wonderful to work with. I give 2 thumbs, way up to Blake and everyone else at Emich for their dedication and great service. Thanks everyone!"
"My experience buying the car was flawless. The entire staff truly professional and helpful."
"I have been purchasing cars for almost 40 years. There is no question that my experience buying my Jetta was truly exceptional. The time it took (even though it was the last day of the month and you were very, very busy), the knowledge of John, my salesperson, the signing of the paperwork and the lulls in between were all handled well within my expectations. I will continue to bring my VW to you for service and, when ready for a new car, will come to Emich again. I will whole heartedly recommend the dealership."
"I understand this was Nick's first sale at the dealership and have to say he was approachable, knowledgeable and extremely sincere during the process of buying our Jetta. It was clear from the beginning that Nick was there to satisfy the customer in an extremely courteous and professional manner. He did this in an exemplary manner. Excellent work Nick."
"this is our third Volkswagen purchase from this dealership, and are always treated well, and happy with our experience our salesman was great, as well as the sales manager and the rest of the staff as always."
"The sales rep. T J Ward made the purchase very exciting with his knowledge and input for the vehicle. I felt he was just as happy as I about getting a new car. I have and will continue to praise your dealership to all I talk to about the car and the purchasing experience. Thank you very much."
"This is the third car my fiance and I have purchased through Emich VW; clearly we enjoy working with VW and particularly appreciate the help we receive from Blake M."
"The people and dealership were all exceptional. I enjoyed my experience and they made me feel comfortable with my purchase. Overall I was very happy with the service and product. Blake was great!"
"Franz was great. He knew the product and listened to me from beginning to end."
"Derek was extremely professional and wonderful to work with. It was the easiest and smoothest car shopping experience we've had yet!"
"I had an extremely positive experiance with Franz he was very professional and courteous."
"Kevin made this my best car buying experience so far. i usually dread going car shopping but he made it painless."
"A very pleasant and painless experience. The sales person, finance manager and the service people went out of their way to make this an enjoyable experience. Thanks"
"Kevin and Chris were outstanding and made a girls dream come true THANKS"
"Being a woman looking for a pre owned car I have to say that I was HEARD! From my first phone call inquiring about a vehicle seen on the internet, Franz listened & helped me to find the right car for me. The entire process was handled with excellent professionalism & respect towards my needs."
"Dave Guttenberg was outstanding in his follow up after the sale. He got things done and did so in a timely manner. As a customer, I can tell that he cares a great deal about the image of his dealership. Further, hew is a "results" guy and someone a customer truly appreciates."
"Kevin was thorough, professional and a pleasure to deal with."
"My husband and I were surprised at the truly exceptional customer service from Emich and our Sales guy Steve. Never once did we feel the typical car dealership pressure to buy. We stopped by just to see what VW's where about these days and left knowing we wanted to buy only from Emich. The reason why? Steve was friendly, informative, knowledgeable, patient and fun. He listened to what we needed and guided us to the perfect car. Everyone involved in the buying process, including Dave the manager, was super courteous, easy going and understanding of our budgets. We are a fan! And we will recommend Emich to folks we know who are in the market of buying a car."
"Rhiannon was so very patient in the sales process. I was a little apprehensive when jumping into another lease when I was still in one. Usually I purchase a car and have it for many years, but she was very understanding and answered all my questions. Emich is always very customer friendly and that is why I continue to go there for service even though I live closer to McDonald VW."
"It was a pleasure working with everyone at Emich. Ron, Franz, Rueben, Mateo, and Dave worked as a great team to get me a TDI that I'm extremely please with. I will absolutely recommend them and the rest of the team to anyone interested in a VW."
"Franz was terrific and it was the first good experience I've had with buying a used car. Thank you so much and we will be back in the future!"
"Kevin was and outstanding sales person and made the entire experience enjoyable."
"TJ Ward provided an exceptional transaction process. Thank You"
"Kevin K. is an outstanding sales rep. He is professional and personable at the same time. He has a true passion and knowledge for VW products. He went above and beyond to order me the exact VW that I wanted, and kept me in the loop of the progressof its delivery. He made the whole experience of buying a car, calm, honest and trueful. I am very happy with the experience that Emich provides to customers....your high standard of customer service does not go unnoticed. Friends and family love my new VW....I have all ready passed on Kevins name and dealership to them."
"My salesperson, Colton Emich, was exceptional! Colton really was professional and knowledgeable. He explained the Bluetooth and NAV system simply and preset my vehicle to my liking and needs like never before! Chris Condon was excellent as well! Chris made he closing fast and efficient! Thank you to the service guys who removed my bike rack from my old car and moved it onto the new Tiguan!"
"The process to buy our new car was probably the best experience that we have had in many years if ever. Franz and other salesmen were extremely helpful. We will definitely go back to Emich for our future vehicle purchases."
"It was totally overwhelming, the idea of buying a car. I put it off for so long and then my car died. Geoff and Dario made it so easy and were so kind. I knew I could trust them and they wouldn't take advantage of me because I am a woman."
"My sales consultant TJ Ward was great from start to finish. He was professional, personable, informative and very thorough and made it a very smooth and comfortable buying experience."
"I would like to thank my salesman Jeremy Steinbach for making my experience with Emich very comfortable and his knowledge helped answer my questions and make my decision very easy. Thanks again Jeremy and thanks to you I will recommend anyone who asks to Emich VW."
"Ron Epstein and David the Finance guy were great! Very upfront and honest and knowledgeable about everything, not pushy and very excited to help make it happen for us. In my opinion they deserve a raise and a promotion.
"It was really a great experience,informative,short and to the point. Everyone was friendly and very helpful."
I wanted to take a moment to express my gratitude and commend you on your team. I purchased an EOS from Emich VW on Colorado Blvd almost a year ago. I was impressed with Franz Hallgren’s knowledge of the vehicle and easy going sales persona. I had been looking at several dealerships and it was due to his salesmanship that I chose to purchase from your establishment. His “walk through” of the vehicle’s features after the purchase was extremely thorough and by far the best I have ever seen. Over the past year, he has also contacted me whenever I bring the car in for service to say hello and make sure everything is going okay. This is a really nice touch and brings customer service to a new level. I had the chance to work with Blake Minger and David Maestas as well. Both of these men were also very knowledgeable, friendly, helpful and professional. I have been in the customer service industry my entire life and I wanted to let you know that your staff is above par and greatly appreciated.
Thanks for your time."
"I have never had such a wonderful experience at a car dealership before!! Thank you so very much!!"
"I would like to thank everyone at Emich VW for all their help in buying my GTI. Iggy Neuschaefer, my salesman was great, never pushy. He was very helpful and always returned my emails or phone calls quickly. And Dave the sales manager was very friendly and explained everything in detail thoughout the buying experience. It was the easiest buying experience I could have imagined. Thank you guys, I love my new GTI. :) "
"Great sales and finance guys. Already have recommended to others"
"My previous Tiguan was purchased from McDonald VH and it was the worst experience EVER...and I was seriously never purchasing another VW again, after purchasing 4 consective VW vehicles. However, after the high level of service I received from Franz and the team at Emich, and the lovely, carefree car I received, I have totally changed my opinion. I am so happy I happened to come in to purchase a new part a couple weeks ago because I my opinion is completely different now and I am happy again with my car, like I had been with my Jetta and the 2 new Beattles, I had had prior to the 2010 Tiguan I just traded in. That all being said, i would highly recommend friend and/or others to make a trip to Emich and to buy a VW when looking at buying a new or pre-owned vehicle."
"Jeremy was great. Even after the sale, he still schedules follow-up visits for service."
"Colton Emich was great! I have absolutely HATED all of my previous car buying experiences, but I will definitely come back to Emich in a few years for my next vehicle."
"Best car buying experience I've had. Easy to do business with a company that sees things from both their perspective and mine. I will definitely recommend Emich to family and friends.
Thanks to TJ Ward, David Maestas and Fred Emich IV."
"Franz Hallgren went above and beyond the call of duty and made this car buying experience exceptional."
"Very friendly, warm individuals working at Emich! I am very satisfied with the attention and care given to me as a new VW owner!"
"Kevin, Geoff and David (manager) are five star, and went above and beyond to help me with many questions, and some minor glitches with the used car that I purchased. I said many times that I felt as though I was being treated as though I were purchasing a $45,000 BMW. These guys are first class. I have already made a point to recommend Emich and these fine folks."
"I will be doing business with Franz at Emich VW if I ever find the need to buy another car."
"The experience with purchasing this vehicle was so smooth and stress free. If buying a car was this pleasant I would buy one everyday :) . Dan Dolph was a great and knowledgeable sales man and helped a lot in making this process as stress free as possible."
"I love Emich, and its my first VW, and trully the finest car I have ever owned. I will be purchasing nothing by VW's from now on."
Douglass Colony Group, Inc 6/8/2011
"Our salesperson, Blake, was outstanding. He was extremely considerate of our time and interests, was very knowledgable about the product, and made the sale a very pleasant experience."
"I am a repeat customer. I have had the pleasure to deal with two exceptional sales people. Franz is a pleasure to work with. We bought 2 autos on the same day and he handled with sales process with ease."
"Joe Dax provided excellent service and went out of his way to find the vehicle I wanted and have it delivered to the dealership. I would recommend Joe to any of my friends or associates looking for a VW."
"Franz Halgren did a great job - a very nice approach to car sales. Thorough without being pushy at all. Very refreshing! Nice work!"
"Emich has earned a customer for life. This is how cars should be sold!"
"Mateo and Dave were great. Fast, efficient, professional."
"Kevin was very knowledgeable, helpful, and very personable. I truly enjoyed my experience with Kevin and would highly recommend him to a friend or anyone interested in purchasing a VW.">
"it was the best car buying experience that i have ever had . I can't say enought about Blake and how great he was."
Owen Ministries International Outreach 5/20/2011
"Excellent Experience from start to finish! Really pleased with the dealership, sales and service staff. We drove from Salt Lake City to Denver due to the high level of service. Kudos to Ingar "Iggy" Neuschaefer for being so prompt and on the ball! His diligence and promptness made the sale.
"Purchase of my new car was made incredibly easy by all your staff. Thanks!"
"In two word; Pleasantly unexpected!
I found all the employees to be personable, attentive, and friendly. Ron , Paul, and Dave's 1 & 2; really great personalities and service. I think they're all exceptional in their positions, and receive my highest accolades. Thanks :-) "
"Jeremy and Dave made my buying experience a very pleasant one."
"I had a very pleasant experience and will return on my next purchase."
"Franz did an outstanding job and was very organized and knowledgeable. A rare occurrence at car dealerships today."
"Last winter I was having some cold weather (-5 degrees F) starting problems with my 2009 tdi jetta. I stopped at several Denver VW dealerships, and Franz was the only person that showed any concern. He actually researched some solutions and took me to the service dept to discuss options. Franz followed up with some phone calls too. Ultumately, when I started thinking about replacing the jetta sedan with a wagon...I wanted to work with Franz. He did a great job, and I'm very happy with my new tdi wagon. He even set me up with snow tires and assured me this tdi will start in Dillon winter weather."
"This was the first time we have purchased cars and not felt pressured or shorted. Thanks again to Emich everyone from the sales staff down was so awesome we bought two."
"I am very pleased with my transaction at Emich. Both Ron and Jeremy were extremely gracious and helpful. I have had a number of VWs over the years and think my new Golf is my favorite. I have a friend that had her car totaled last week and will bring her by to look at thw VW line."
"We are very pleased with the VW Routan that we purchased. Mateo was so wonderful throughout the entire sales process. We purchased the vehicle late in the evening and he was kind to offer to show me, "the ways of the Routan", the following day. Dave Maestes handled our paperwork and he too is exceptional. Thank you so very much for the wonderful experience!"
"Dan Dolph did a fine job locating a vehicle for me and walking me through the entire transaction process."
"Sales agent (Mateo Montoya) was exceptional and one of the main reasons we followed through with purchasing the vehicle."
"Franz was a pleasure to work with!"
"A flawless experience from beginning to end, and I LOVE my new CC. TJ is a true master, treated me with respect, was knowledgeable, and put together a difficult financing deal, given the circumstances.
Also, kudos to Dave Maestas for his professionalism and patience and to Paul for re-working what I'm guessing wasn't an easy deal.
Long time BMW/Honda/Acura driver no sold on Emich and VW."
"I have already mentioned your dealership and Geoff specifically to many people. We have been driving around Cheyenne for the past few weeks and not spotted 1 Routan here but we are spreading the word! I love this van so much and it meets all of my family's needs that the Kia missed by a mile. The ride is so smooth and the automatic doors are a God-send on our very windy days. It has been a long time since I could say I love my vehicle but I am definitely saying it now!"
"Everyone was really cool and a delight to work with. I think my car is super fun and a good deal. Thank you guys for rocking it to the max!"
"We were very pleased with our purchasing experience and we look forward to future business with Emich VW."
"A friend of a friend in the car business helped me through the process, so I had a lot of inside information. The folks at Emich were very accommodating and were able to get my car ready to pick up in less than 24 hours . Blake gave me lots of good information about Passat wagons on my first visit, and took me on a test drive of a car with higher miles - I didn't want to drive the one I ended up buying until the alignment and tire issues were remedied. So I hadn't even driven my car before I bought it! Which felt weird at the time, but I readily got over it. I LOVE THIS CAR, as does my boyfriend, my mates and my grandma. I am so stoked! Thanks so much, everyone. It was a great experience."
"Kevin was great, very knowledgeable about the vehicles and very effective in finding the right car to meet my objectives. Thanks!"
"The staff were great and were mindful of our time other then the above mentioned items. I would certainly return to this dealership and would recommend it to others."
"Our experience with Franz Hallgren was exceptional. He contacted me by phone and email with answers to all my questions. He really made our buying experience pleasant. Buying a new car with a 3 year old in tow was a bit difficult, but he did everything he could to streamline the process. He even brought a children's dvd from his own car so my son would be happy on the test drive! Thank you Franz! Your help and service was truly exceptional!"
"The staff at Emich Volkswagen are an exceptionally professional and courteous bunch. Overall we enjoyed our experience & would recommend this company to our friends and family."
"I wasn't considering trading in my vehicle, but I felt that Emich offered me a fair price on the trade-in and gave me a good deal on the car. TJ did a great job of first, finding the right vehicle for me and second, working on the price with me. Overall, I had a great experience and the actual purchase and paperwork went quicker than I expected."
"I had an excellent purchasing experience at Emich Volkswagen with Sales Consultant Sean McRae. He answered all of my questions and responded to my email enquiries almost immediately. Sean was very knowledgable and really seemed to enjoy his work which made purchasing my Tiguan a pleasant experience."
"In trying to identify the vehicle for me to purchase, my husband and I visited 5 dealerships within less than a week, which was overload for me. We found our Emich Sales Consultant, Joe Dax, to be the best of all the Sales Consultants we met with. He was extremely knowledgeable about the vehicles (Tiguan and GTI), honest, sincere in his desire to be helpful, responsive in following up on our inquiries, and was not pushy. Although we did end up upgrading to a more expensive vehicle, it was totally our decision after being presented with the alternatives to meet our needs (I wanted a sun roof). There were no purchase price games. We found the same to be the case with Dave Maestas, the Business Manager. He was thoughtful in responding to our questions, gave us honest opinions, and was pleasant to deal with. My past dealings with car dealers have not been pleasant, so I was prepared for something other than this. I have been sharing my Emich experience with friends and acquaintances, and have heard that the service experience will be similar. I also appreciated the shuttle service - I took advantage of it when I needed to pick up my car after having the windows tinted. The driver could not have been more pleasant."
"Blake did a great job! Everyone at Emich was very friendly, professional and delivered great customer service!"
"From the moment we inquired online, emails, phone calls, and meeting Franz Hallgren in person, he was a true professional is every aspect and made us feel very confident in our choice. We looked at several other dealerships and chose your dealership primarily because of Franz. Even after the sale Franz called us and made sure we were satisfied. We already referred several of our friend to Franz and all check in with him on our next purchase as well."
MN & RN 4/18/2011
"Vehicle was on showroom floor, did not get washed. Sales rep was very new, and did excellent job (No high pressure) Sales Manager was Excellent. I had appointments to go to Tynan's, But together as a Team they assisted and got the sale. I am a professional International Sales Manager...I train associates, so I value good products and a quality company!
"Very happy customer :0) TJ and David were a great help in the buying experience. Job well done. We have already told people about the great experience at your dealership. Excellent!"
"My husband and I did have a wonderful experience purchasing a car at Emich. We loved the no pressure and honest salesman. It was such a nice change from the dealerships we had been experiencing over the past couple of months. Franz was very nice and I felt that I could trust what he was telling me."
"Our salesperson, Kevin of Emich VW, was very friendly and knowledgeable of the GTI. He made our visit more pleasant than we were expecting. Our previous test drive of the GTI didn't go as well as to Emich VW. The other Denver VW dealer took us for a test drive not explaining anything and then brought us back to the sales office to start the paperwork process. However, Kevin gave a thorough demonstration of the vehicle's Navigation, steering wheel controls, and stereo functions. He also lead us through a complete walk around of the vehicle's exterior, trunk, and engine that we were not expecting during our test drive. We were really satisfied with his detailed briefs and felt confident with the vehicle after we left the dealership. In addition, the finance specialist, KB, was also very helpful on meeting our needs. He explained all the paperwork, warranty information, and additional services very thoroughly. He was very down to earth and relatable.
Even after the purchase and for our first service, the Emich staff continued to greet us the moment we walked through the doors not forgetting who we were. Again, we are totally satisfied with Kevin and the Emich team for making our experience truly special. We look forward to continuing our business with them and will recommend our friends and family to them as well."
"Franz Halgren was awesome and helped me tremendously!!! He definitely put my needs and concerns first and put me into the best vehicle. I will definitely come back to VW Emich again and I even referred my friend who bought a car the same day as I did after I showed her mine."
"Our dealings with Franz were very impressive and professional, it was a pleasure dealing with him."
"John did an outstanding job working with me. I would definitely recommend him to any of my friends who are interested in a new car!"
quot;Blake was a fantastic sales associate. He was understanding and compassionate when my husband had an emergency the day we were supposed to turn in our trade in and worked with us. It was one of the best experiences that I've had buying a car! Emich was fabulous to deal with."
"Franz was extremely courteous and not pushy; he was patient with me as I was undecided about what I wanted. He didn't give up, but kept presenting me with more options and choices until he found the perfect match for me. I appreciate his style of salesmanship; I would have been out the door in one minute if he had been the "pushy salesman" type. Thanks to Franz I found the car that I didn't know I wanted... fast , as I was on a time budget."
"Friendly people, great and open communications. Much of the process was accomplished through your partnership with USAA, but everything else was handled superbly."
"This was a lease purchase and the sales and service people were all exceptional in finalizing this purchase. Obtaining financing and an extended warranty was a very easy and uncomplicated process. I really appreciate the way that was handled. I will try to have my vehicle serviced at this dealership, the distance from my work and home is the only problem."
"Derek Pound was awesome! I would highly recommend this dealership and especially Derek! He was knowledgeable, considerate and timely....if only every salesman had these qualities car buying would have an entirely different reputation!"
"My sales rep was exceptional - a nice young man and very
knowledgeable. It was a true pleasure and I got exactly what I
wanted - at the right price - can't get any better than that!!!!!!!!!!!!!!!!"
"I couldn't be more pleased with my car and with my experience working with TJ. In my car buying experiences it was truly refreshing to work with someone who was totally honest and thoughtful of my needs. I wont be buying a car for a long time, but next time I do I'll buy it from Emich, and it will be a VW. And, I'm not just saying that. This car buying experience was very enjoyable."
"John Orlando was my sale rep and he was TRULY EXCEPTIONAL!!! He was very enthusiastic, understanding, patient and i felt he really had my best interest in mind when helping me find a vehicle. I ended up leasing a 2011 Jetta and absolutely love it!! I would recommend anyone i know to go see John if they're looking for a new vehicle.
THANKS JOHN! Also a thanks to Becky in the garage and Chris in financing, they are great as well!"
"My little sister Ashley and her sister-in-law Brooke just both purchased new Jetta TDI's from your dealership on my recommendation. I was very happy with the experience."
"John is a great sales person and I would definitely buy another VW through him!!!"
"It was a great experience. Jon Orlando was great to work with. He was timely on follow up and was very honest on the pros and cons of the 4 cylinder versus the 6 cylinder model of the CC. Jon worked hard to try to source a 6 cylinder but it ended up that very few vehicles were available in the Western States. The overall experience at the dealership was the best we have ever encountered, having bought previous Mercedes, Audi and Saturn vehicles in the past.
Great job. I will buy another Volkswagen from Emich in the near future for my wife."
"TJ did a great job and was a pleasure to work with during our experience there."
"Came away with a very satisfying and much admired Tiguan. Really liked your staff and despite the fact you are not my nearest VW dealership you are easily my preferred dealership.
My regards, especially, to Franz."
"We have been shopping for a car for the last 5 weeks and would say that Emich provided the best sales person in that time which helped us make the choice to purchase the GTI"
"Franz was amazing with paying attention to every detail of the vehicle delivery and the transaction; down to the details of washing my plates from my trade in. I also appreciated coming back to sign something in finance and finding that my car was detailed again. Would highly recommend Franz, Chris in finance and the dealership to everyone and anyone. Thank you for your professionalism and help!"
"My sales person was incredibly attentive and just overall a very down to earth great person to be around while still maintaining his professionalism. I was very impressed. Especially because I visited the Mcdonald VW dealership on Broadway, south of Littleton Blvd. and I felt incredibly disrespected there and treated like my time was not worth while. I am very happy to have visited the Emich VW dealership, not only was the experience much more comfortable, I was so impressed with the salesman that I wanted to be sure to come back and ensure he would receive the commission on the car I purchased because he did such a great job. I am currently over joyed with the car I purchased, it was absolutely perfect, thank you very much for all your help Emich Volkswagen."
"We had never been to Emich VW but had read several good reviews of customer satisfaction. We drove past two other dealerships on our way to Emich ( 82 miles - one way). Kevin Koritza met us as we entered the showroom. He listened carefully to what we were interested in and checked other dealerships as well as Emich. We agreed on the car sitting on your lot. He was well versed in all the options available to us. Kevin made the experience very enjoyable. We took the car home that day."
quot;Normally I would prefer a root canal versus a car buying experience.
However, this particular experience was GREAT! Derek Pound the sales associate was a pleasure to work with and his follow up communication has been excellent! I really appreciated his and the Emich teams professionalism through out the entire process."
"TJ was a great sales person and has followed-up with me on numerous occasions to make sure I am satisfied."
"Joe Dax and KB were very accommodating to my family's schedule. since we have a new born, they allowed us to break the time of selling our existing vehicle and arranging for the new one over a period of a week, which was a life saver. I would recommend Emich to everyone I know in the future."
It was an incredible experience. The salesman was a straight shooter and didnt waste my time at all and helped me get into a vehicle that was exactly what I needed for the amount of money i was trying to spend. I greatly appreciate the help he gave me and I love the car I purchased"
"Sales Person Franz Halgren especially was wonderful to work with and made the buying experience extremely good; Franz had his wife run him an errand so Franz could get Customer snow tires; Franz went far above the call of duty; would like to send him a personalized compliment."
"Dan Dolph was excellent and I am very grateful to him for helping me get my wife into the car she desired. John Orlando also provided assistance with the purchase and he was also fantastic. Their customer service was truly exceptional and made our car buying experience painless and actually very enjoyable. We will surely recommend Emich (Dan and Jon) to others as well as look to them for future auto purchases. My wife absolutely loves her new Jetta....THANK YOU!!!!
"This was the best vehicle buying experience we have ever been part of. We would purchase another vehicle from Blake Minger. We would highly recommend Blake, along with the Emich VW dealership family including Chris Condon, and Kris Brader, to anyone looking for a new or used vehicle. Great job and worth the drive!"
"Sean Mcrae was great at his job. Not pushy but very helpful all along the way. Will go to him in the future when we buy a new vehicle.
"My experience with Emich Volkswagen was delightful from our salesman to Chris doing the paperwork. I would recommend Emich Volkswagen to everyone."
"Franz was excellent!! He was helpful and informative without being pushy. Very wonderful customer service. I had bad "used-car-salesman" experiences in the past, so Franz was a refreshing change and renewed my faith in buying from a dealership. Thanks!"
"Kevin K was amazing. I am in sales and have to compliment him on his ability to ask the right questions to discover my wants and needs. He took the time to research me and put me in the right car. Kevin was knowledgeable, kind, professional, and funny. I was not planning on buying a car that day AND DEFINITELY NOT A VW JETTA!!!! haha I looked at several Certified Pre-owned cars, and the VW Jetta TDI was the best vehicle for my wants AND needs.
Dave the sales manager and Dave in financing were GREAT too!!! Very nice, extremely professional.
What an amazing experience!! I have already referred a friend in the market for a new car."
"Mateo was the best sales person i've ever enountered. I will be back in a few months to purchase another vehicle from him. Love this dealership and have never felt a commitment to go to just one dealer."
"Blake Minger went above and beyond on a Holiday weekend to make sure I was in the right vehicle, even when I second guessed my decision. Thank you Blake!"
"Our salesperson was excellent. Open, direct, honest. It really took the "chore" out of buying a car."
"Basically pretty seamless. Mateo was responsive and easy to work with, knowledgeable on the car and it's features. Willing to negotiate with us on price which was not an option in Albuquerque."
"This was an amazing car buying experience! KB Brader truly made this an excellent experience. The day we bought the car, it was a very busy day and several people wanted to work with KB. He went above and beyond to make me feel like I was his one and only customer! He provided the highest level of customer service I have ever received in buying a car and appreciate his assistance! I will definitely refer everyone I know to Emich Volkswagen!"
"Dan Dolph was great to work with. He was thorough, patient, and knowledgeable throughout the entire process. leasing my Jetta was a comfortable and straight-forward process and I was very impressed at everyone there. I will definitely recommend Dan and Emich to anyone I know who is in the market for a new car."
"KB, my salesman, was very professional and a pleasure to work with...one of the most stress free car buying experiences that I have ever had.
I can only hope that my future visits to Emich for maintenance are equally satisfying.
If VW brings an AWD Turbo 4 Door DSG R to the U.S. by 2013/14; I will be back for sure for my next purchase."
"Emich was very good to me... I arrived at the dealership a little late but they were very determined (not pushy) to help me the second I arrived. I figured that because of the time (6:00 p.m.), they wouldn't take me serious. However, I had a wonderful experience and appreciate Phill and the other Emich VW employees that helped me make my purchase. I'm sorry I kept you their so late! Thank you:) Lara Kliesen, 2010 VW TDI Jetta Owner"
"Absolutely best car buying experience I have ever had. Mr. Franz Hallgren went out of his way to make sure my car buying experience was easy and pleasant. I flew 500 miles just to buy a car from your dealership because of the great service Franz gave me. I would absolutely recommend Franz and your dealership to friends and family."
"Excellent experience! We really appreciated Ron and Fred's willingness to go above and beyond to make us happy."
"Blake Minger was great and I enjoyed working with him through this process."
"Vehicle purchase was handled competently throughout the process. Since we are a family of VW owners, we will have no difficulty in recommending Emich VW and TJ Ward when it comes time for them to replace their existing models! Thanks for a positive experience!"
"Your dealership is awesome; I couldn't be more happy with my car and the buying experience through Emich. You have a great team; keep up the good work."
"had a great experience and have already recommended Emich to others. Thank you."
"TJ Ward's sales and service was stellar. Highly recommended."
"Tristan Ward was very helpful from the time I contacted the dealership via email, through out the final driving of my new car out of the lot"
"Due to the time of my purchase it was more important to get me home than to make the car clean and I totally agreed. I needed to bring it back for window tint the following Saturday, so then it was cleaned as it would have been on the first day of purchase. All the sales reps were so engaging toward the purchase of my cc while I was waiting for this or that, was a nice feeling. Paul Auerbach went out of his way for me regarding some glue that was on the driver's door and I'm sure he was working on other paperwork, but he came out with some solvent and cleaned it off...great touch!"