Customer Testimonials
CAN ALWAYS COUNY ON EMICH TO MAKE SURE MY CAR IS WHERE IT NEEDS TO BE!
Emich provides a detailed yet no nonsense experience that allows a comprehensive and educated decision. This sales experience is focused too n your needs, not the dealership.
The two young staff members I dealt with were friendly, polite and efficient. I got the deal I needed, decent trade-in value, etc.
I’ve worked with Colt for over 6 years. His estimates are always spot on. The facilities are comfortable and clean.
Great experience every time. If you want a great neighborhood dealer that will treat you well, I recommend giving Emich a try.
Great service and very easy to work with. They had a good inventory of vehicles and were able to deliver the car I wanted.
Deiter was amazing to work with! He was very friendly and patient. I could not have had a better experience with the whole staff at Emich.
It is a convenient location for me as I work downtown. That is it please.
excellent service and staff! Fast and all very detailed! We got there and left in an hour with my new car!
Great service department, tells me exactly what I need and no more!
I bought my Arteon from another dealer and had a terrible sales and service experience there. Emich is a huge difference! Friendly people, expert service.
Miles was very helpful and looked for the best deal for us! Emich made it very smooth to turn in our lease and use the equity to get into a beautiful new car.
This is my second car from them an they are all fantastic. I drive past another a closer one because of their service
Absolutely fantastic service!!! Jered Beeman is the best!!! Thank you for a great experience with you!!
The dealership is filled with a bunch of friendly and helpful people. I was trying to purchase a car and it took a while but the guy that was helping me, Matt was very patient and got the job done.
Shar inaddition to the entire EMICH VW Team who assisted me during my new VW purchase was beyond superb needless to say,I'm beyond satisfied with all their service. Infact,I'm still a bit dumbfounded and in shock to have discovered a credit error code on one's credit bureau report could merge & zero out the credit scores & reports of a SR & JR.So this new car process switched from a typical purchase to a learning experience for me.Thank y'all very much!
The sales process was easy and friendly. No high pressure baloney like other dealerships I’ve dealt with. I’ve bought many cars over the years and this was one of the smoothest purchases ever.
Always helpful and quick, answer all my questions even washed my vehicle, what I don’t like is an App telling more how many words I need to use to fill out a survey
Just WOW! I had to take my 19 VW Jetta GLI to get some updates and to make the ride sweeter. I worked with Jered Beeman & Tanner Valencia and they were the absolute best to work with on the service side of things. They were professional, knowledgeable, and overall awesome! That's coming from someone who came from the same industry. Thanks guys!
This was one of my easiest car purchases. Matt has everything squared away for me when I arrived. Paperwork process was stress free. My nephew recommended this dealer. I will do likewise.
Tom Daniel was a tremendous help! We were purchasing the car we had leased for 4 years and he made the process so easy and was helpful and kind from the moment we contacted him! Thank you so much!
This was the best buying experience I’ve ever had would definitely buy another vehicle without hesitation and would recommend other people by without hesitation
We always have an amazing car buying experience at Emich. The staff is always friendly and knowledgeable. The store is clean, bright and beautiful! I wouldn’t go anywhere else to buy a car. I would highly recommend Emich to family and friends. Everything at Emich is top notch!
Efficient, competent, professional, customer centered. Travis made it a personal experience and one that I felt a sigh of relief with once we were done. The process felt good, honest and overall like a I was getting the best deal available.
Smooth 1year service appointment. Nice lounge and snacks/drinks. Collin was very helpful.
The folks at Emich VW were able to professionally and graciously help me through an emergency situation — I highly recommend both their tech and sales staffs…
Chris E and Thomas V were exceptional yesterday during my purchase! I felt that customer service is a thing of the past, but they changed my mind! Great job ,guys!!!!
Everyone is wonderfully efficient and helpful. Our salesman Matt was so insightful and really helped us to understand what worked for us when it came to buying a car. 11/10
Great experience from start to finish. I really enjoyed the entire process from beginning to end. Matt Foster was great and easy to work with. Jeff Quinn, the Finance Manager was such a pleasure while wrapping up our paperwork Go see Matt if you’re considering a Volkswagen.
Excellent service and dealer. Bought 3 vehicles from Emich and appreciate their quality and service to clients. Drive an hour just to do business here, so that says something.
Sales person who took care of me was very friendly , patient, useful and professional. I left dealership happy and satisfied of my purchase. I will recommend that place to all my friends.
I had a great team that worked with me on purchasing a car. I knew what I wanted and knew what the cost was going to be. After the test drive and filling out some papers before I had to leave for another appointment. I came back was able to complete the rest of the progress on buying the car.
I drove from Seattle to Denver. Heard a strange sound...Emich VW fit me in right away...carried out a free safety check! Great, friendly service Thank you!
The entire sales staff was so friendly and efficient. I wasn't expecting the process to move so quickly, but they made it as easy for me as possible. Would definitely recommend.
This is the seconds vehicle we have purchased from Emich - a great no pressure experience. Matt was really great to work with and super helpful.
Each person we dealt with, from the receptionist to the salesman and even our finance person were very kind and helpful. By far the friendliest dealership we dealt with!
There where many reasons for the 5 star . The one thing they did was offer to pay for me to Uber back to dealership to pick up the car I purchased. I was able to take my other vehicle home.
Emich VW was friendly, fast and they met all my needs. Made me a great deal with full clarity. Big thanks to Matt, Tyson and everyone at Emich.
The cleanest dealership with the most attentive staff! Zach was our salesperson and he was personable and answered all of our questions without hesitation. Doug was both honest and patient as we went through the finance process. 10/10 would recommend this dealership to anyone looking to purchase a new or used vehicle, or even have a vehicle serviced
Emigh VW service group are always there to answer questions and explain work done. I can wait in comfort or use their car or Uber home on them..thanks Emigh. All experiences have been positive for the 5 years of Tiguan ownership! Diana G
Extremely good customer service at Emich located on Santa Fe location. When we purchased our car our sales person was excellent and every time we come back the customer service continues.
Awesome experience, Dieter listens when most salespeople do not. Everyone at dealership helped us out and displayed superior professionalism and people skills. Especially Dieter !! Can't say enough about how easy he is to work with.
Emich is our go to dealer. The service department is attentive and responsive to customer requests. Great loaners and representatives of VW brand. Service advisor Jared Is great, always communicates status, addresses any concerns and makes the experience positive.
Rhiannon was great! She made it so easy! A shout out to Doug also...super nice! Would recommend Emich to others! This transaction was long distance with can be problematic...not with Rhiannon!!
Excellent service, however, they couldn't address two technical (specs) questions I inquired about. The waiting time was very comfortable. The place is meticulously clean.
did all the work perfectly had a problem making new key and they went to great lengths to get the problem solved made several keys and had vw corporate involved. Best service I have received at a dealership
A “first class” dealership; from the receptionist to the extremely knowledgeable sales team, the finance manager, the sales management team and the quintessential service advisor. From start to finish there were only two goals; build a relationship and find the perfect vehicle. The Jetta R-Line is everything and more for all my needs. On top of all of the professionalism; the attention and sensitivity to the COVID 19 environment was always top of mind in every detail; face mask, sanitizing and general distancing were all a part of their work environment and culture. Highly recommend to anyone looking for a quality ...
Overall we had a great experience. Our salesman was knowledgeable, friendly, and helpful without ever seeming pushy. The pricing was fair from the get go, so negotiating and typical back and forth was minimal.
Emich did a great job finding new brake pads in a timely fashion and did a great job servicing our Atlas. Colt was a pleasure to work with.
Mateo is amazing! The whole crew at Emich is all about customer service! They are quick and efficient was done in 3.5 hours🥰 Fastest ever
From a sales perspective, I would be hard pressed to remember a better experience. Rhiannon has been quick to respond and wonderful to work with throughout the process. No pushy sales tactics, and willing to work with the customer to accommodate any circumstances during these difficult times. Based on my experience I would highly recommend this dealership to others.
Always fast service and super helpful staff who are honest about what my car needs/what’s going on with it. I love how when I get my car serviced they send me a video explaining and showing what they did and giving me an update on the condition of my car parts.
Great and fast service for my Touareg. Gave me full report for potential repairs but no pressure to get them done until truly necessary. Will definitely come back. I purchased 3 vehicles from them as well.
Very pleasant atmosphere, people were professional, nice, listened to our needs, then presented us with options! Jules demonstrated the vehicle to us and made us part of the Enoch family.
Excellent service from the front desk service, sales, and business office. THE BEST VW dealership in Denver! There is a. Culture of delivering exceptional customer service her.
The " Speak " of this dealership is genuine and very trustworthy. We appreciate all that the team has done and look forward to the same service when the car is being serviced. Thanks again
Great experience that Jarred provided! The dealership is always very organized and timely with any service that I have needed. I would highly recommend the dealership.
Awesome job. Easy to work with. Friendly staff. Nice dealership. Great work by everyone I interacted with. Thanks thanks thanks thanks thanks thanks thanks thanks
The complete experience of buying a vehicle from Emich was an absolute pleasure. Rhiannon from the sales team, Jeff from the finance team and the people getting my new car prepared for me to take home were all excellent. I have purchased quite a few cars in my time and I really have to say this was the best experience I have ever had. Thank you Emich
Never owned a Volkswagen before. Love it very sporty, good gas mileage, staff was great, but also seats 7 with decent space. Did everything over the phone and signed a few pieces of paper when I got there
No hassles, smooth,perfect and very friendly staff and very fair with my trade and extremely fair price on my new car thank you! Would definitely recommend and or buy from them again.
Excellent Service! Accompanied exactly what I wanted to purchase as far as a used vehicle. Nermina totally worked on our budget!! The Best! Friendly and patient
This was by far the best car buying experience ever. I found the car on their web site and made an offer to buy when they gave the best price on my new cas, as well the best price for my trade. Dieter Hayden was a GREAT Sales Rep
Absolutely love Emich. I have bought 5 vehicles from Emich and specifically Dieter who is an amazing sales person. Jerod & Cole are always very helpful in the Service department. Chris the GM went above and beyond to help us fix an an issue that another dealer was unable to resolve. A+ Customer service all around.
Excellent experience ........................... It was quick and easy near Mina did a good job would recommend them to a friend end of story they want me to give you 25 words so here are a few more to make sure I have 25 words
Fred and his team have always done a great job helping our family find a car. From the beginning of the process to the end they always exceeded our expectations. Great communication, outstanding prices, and wonderful customer service. At Emich they always going out of their way to make sure everything is perfect. I would highly recommend this dealership.
I had decided to swap out a brand new 2019 alltrack 6 speed for a new 2020 Tiguan. Dave Williams picked up my call, and arranged for his crew to prep one of his models in inventory. As I parked, Dave was waiting at the door of the dealership (mind you this was at the end of the day) with the door open, his guys detailing the model, and all the paperwork prepped. Within two hours of the call I was en route back home with a new car. Top notch service by Dave Williams, he has the knowledge and experience; no bull ...
Milo always goes above and beyond! To take a left into your parking lot a person must cross a double line. That is my only negative.
Good inventory. Xo xo xo xo co xo xo xo co xo co xo co xo xo co co xo xo co xo co co
Great sales experience from out of state. All electronic paperwork, phone calls, and e-mails. Very easy straightforward sales process. Recommend to work with Chris, the general sales manager, and Gloria. Chris' staff organized out of state transport and only charged what the transport company charged. Would buy again.
Nermina was incredible to work with and very knowledgeable about the product she is selling. She made the experience absolutely perfect!! Loving my new Cross Sport ~♡
I got in and out in under 30 minutes for an oil change and air and cabin filter replacement on a Saturday afternoon......of course I already had a preset appointment time Nice work Very courteous
There isn’t another dealership like Emich, for a myriad of reasons and all of them good. They sold me my Golf R and treated me so well, I’ve sent 3 friends/family members to them and they’ve also walked out with a car. There’s no games with prices and I mean that, consistently the best prices on everything partly because they’re consistently the #1 dealer in the region. Then there’s the service department, for a dealership service center you would be amazed at how well versed they are in performance modifications as well as general VW ...
Working with Emich for the third time has been “par excellence”. They allow for the negotiations of purchasing a car to be fair and easily attainable with full disclosure communication. Dieter, my sales person is a gentleman as well as a professional with extensive knowledge. I highly recommend working with him. Thank you Emich for such a wonderful purchasing experience!
Very courteous and expeditious service. I was provided with status update and video of the vehicle inspection. Before leaving was explained in detail what was serviced and condition of the car. It was 10k service
Colt and Dieter are the consummate professionals whether conversing on the phone, virtually by computer as well as in person. Dieter follows up anytime I have questions about new models and plans and provides consistantly demonstrated his intrinsic motivation to communicate his confidence in the VW brand.
Had a great experience and Dieter was a pleasure to work with. Dieter was very knowledgable and knew everything about the VW Atlas Sport and we were in and out very fast.
My Service Manager Jared Beeman is great - he is conscious thorough and nice to work with. I recommend requesting him if you take your car to Emich.
Amazing!!! Great customer service, so helpful, and Zach made it beyond easy to buy a new car. Best customer service I’ve ever had in my life. Thank you again!!
Love the fact they sent video of what exactly my car needed. The service department did a great job and impressed of how quickly completed
They got all the work done on time, everything appears to be right first time and everyone I dealt with was Pleasant, friendly and helpful.
Professional staff, thorough explanation of my service. Accommodated all of my requests and answered all of my questions. Milo provided service at the desk and Gus performed service in the garage with a 4 minute walk thru video for me to review.
Emich did a great job doing my oil change. I really liked that they send me a video to show how things looked under the hood and how my tires were, and how the brake pads looked etc. The only negative thing i have to say is i called to get an appointment to get my oil changed and i was told i didnt need one because either way if i walked in or had an appointment it would be first come first served. I got to the dealership at 11:40 AM, i watched 3 cars get taken in ahead of my ...
Milo has always gone above and beyond to educate me on what my car needs without being pushy. He goes over everything in detail and let’s me know on what needs to be done more urgently and on what isn’t as urgent. The video Gerardo provided me with was also extremely helpful. He explained the reason my tires were waring the way they were and on how to fix it.
Truly an amazing experience from start to finish. I got the appointment time I wanted . They picked up and dropped of my car. I was updated about service and was brought back very clean and washed. I would absolutely use them again.
The buying experience was excellent! Everyone worked hard to make it a safe and enjoyable process. Dieter Hauser was excellent to work with from the first conversation, test drive and all the paper work.
Purchased a new car from David Cox. If you need a new car ask for him. He made the whole process was easy and painless. Couldnt ask for a better experience
David Cox made purchasing a car easy and hastle free. Ask for him the next time youre in the market for a new vehicle. Exceeded my expectations.
When considering a significant auto purchase/lease investment, Rhiannon at Emich VW, is an outstanding sales consultant. Rhiannon seeks to understand your vehicle requirements in providing first class customer engagement in every aspect of the lease or purchase. Personally, I’ve leased/purchased three vehicles and from the initial meeting through post sale customer relationship, she is top notch.
Josh Callies went above, and beyond my expectations on this deal. I haven't purchased a vehicle in a while, so I had my anxieties going in, and he quickly put those to rest. I highly recommend Josh, and everyone at Emich Volks. Sweet deals!
Purchased a used Volkswagen from Emich today. What an easy transaction, and Brian the Sales Manager was great to work with. During the Coranavirus outbreak they sanitized our vehicle before we drove it; maintained a safe distance; and contact was limited but seamless. Would highly recommend and would purchase again from this dealership. Thank you Brian for your professionalism and a pleasant, easy transaction.
I have always serviced my Volkswagens at this dealership since I moved to Colorado (8) years ago. I currently own two VWs, a GTI and GLI. I will NOT take my VW vehicles anywhere else for service. They always take care of me and my cars very well. I have never been suggested to have sketchy repairs completed. I trust them implicitly with my vehicles. I love their service videos they provide as well. I purchased my last two cars at Emich. Their purchasing process was as painless as most car purchases can be. I was in and out of the ...
I bought my car with the Auto Armor Package and Javier did an amazing job at making sure everything looked beautiful and my car was done right. When things didn't look perfect to him the first time, he actually stopped me and asked if they could try again. I was blown away by the fact that he didn't just let me go because it is something that I may not have noticed. The next time I came back it was done quickly (way faster than I had anticipated) and everything was sparkling and beautiful. Javier was very nice ...
I have had not one but two incredible experiences with the sales team at Emich, namely Dieter, the sales person I have worked with both times. Dieter is fair, honest, upfront and responsive. He doesn't just care about the sale, he cares about getting you in the right car and the right loan situation. I am so appreciative to have a team I can forever trust with my car needs. Thank you Dieter, Mateo, Ashley and Fred for all of your help! Your integrity and service levels are very much appreciated!
Love, love The whole Service department from the service reps to my absolute favorite Mikey! I tell ya that young man knows his VW’s and if he recommends something for you ca do it , he won’t steer you wrong! All I can say is that they take GOOD CARE OF MY BLUE 4PAWS Thank you for all you guys do
Everything was straightforward, and Nermina was very easy to work with. She went out of her way to help especially as we had a four-hour drive each way. The paperwork process with Doug also went smoothly.
