I felt like a hit a trivecta! I worked with Doug, Matt, and Thomas during the purchase process. All three were "people people" knowledgeable, and helpful. I was comfortable buying a car. Never thought I'd say that!
More than the service work itself, I appreciated Collin's help (post radio replacement) in trying to get the new equipment linked to my iPhone. We didn't quite get there but we did focus in on what the problem might be and eventually was, yay!
The service was very thorough and well done. The staff were even more friendly and informed. I got everything I wanted in my visit
Hands down the best dealer experience I have ever had! They are honest and clear. The price they advertise is the price you pay. The used car that I purchased is exactly as described and looks brand new. Matt has been phenomenal to work with and has gone above and beyond to make sure that everything was perfect for us! I would buy another car from him without a second thought because of his quality of service!
Jered and the team does great here. This place gives great service. The last dealership in my hometown isn’t as good as this place.
Very expensive. Fast check-in, comfortable waiting room. Didn't let me use my 2nd service under warranty.
I highly recommend the service dept at Emich VW. Always on time and treat you and your car with care.
Awesome, Professional Customer Service Experience. From the very first handshake from Fred Emich Jr., Nermina in Sales to Thomas in Finance, it felt like home.
Awesome, Professional Sales Staff & Customer Service. A sheer delight to work with Nermina. The process was painless. In & out within three hours.
Performed what I needed. Polite and efficient. Great day.well done.excellent.treatment excellent. Professional.courteous.
I love Emich VW! Colt in the Service department is the best and has helped me every step of the way with service issues and maintenance visits - ensuring timely service visits, quality and solutions if something needs extra attention.
Fair, fast and honest service. Highly recommend looking at this dealership for your next car. The entire staff went well beyond expectations.
My wife and I were making a cross-country trip from Los Angeles to New York. About thirty miles out on 70, we experienced a critical issue with our 2019 golf. I can't thank Jared Beeman and the staff at Emich enough for helping our family when we needed it most. We appreciate and highly recommend Emich VW and working with Jered for their outstanding service.
Experienced the most professional and friendly service. The purchase process was smooth and truly transparent. To say that Nermina is excellent is an under statement.
These guys are awesome. Have bought 2 cars from them they last two months and they have ALWAYS taken care of me
This is my third vehicle from Emich Volkswagen and Mateo. They are fantastic! The whole process is easy and enjoyable.
Easy to work with and no pressure. They charged me MSRP for my brand new car. I would but from them again!
Love the service department at Emich VW, always friendly service with a smile. They get me to work and back very conveniently with Uber. Must say that I've never had a bad experience. Would highly recommend them! Thanks to the service team!
Great services! Good visit overall. In and out as fast as possible. Food and drinks available for a longer wait if needed.
Fanstastic. Best service for my beetle! Easy to schedule, communicate, and quality job. Highly rate this dealer.
When dropping my car off at the service center, checking in was a breeze and straightforward and the dealer even set up an Uber to get me back to work. The work to be performed was addressed in a video which made it much easier to see the scope of the work needed. The price is, well, spendy, but the work was completed. The only area where I there is room for improvement here was the pickup. The receptionist sent me over to the service center offices where I had to awkwardly loom while waiting for a representative to become ...
Knowledgeable service consultant with easy check in & checkout, & they always look for ways to save me money. The techs are are thorough & efficient & always leave the car clean.
Always a great experience, have been going here for about 20 years always been good
Nermina, Tyson, Paul and Jeff are over the top in customer service! Thank you all for a seamless experience!
Emich Volkswagen and Mike Daigle are always great to work with. Mike is very personable, knowledgeable and organized. A pleasure to work with.
Easy to make appointment. We're ready for my car when I arrived. Personible friendly staff. Kept me up to date by text and video of findings and how work was progressing.
Doug was a great help, and made the car buying experience less intimidating. I also appreciate his patience with all my questions.
Matt Foster did a great job presenting the car. Follow up was quick. The purchase process was easy. Great job!
I was able to buy my car in advance of my move to CO and Mike Daigle was so helpful and made the whole process so easy!
Great service, no wait, friendly staff. Great communication and great video from Mario, certified technician!
Great Customer service/assistance from Milo for most recent and past service with returned calls for any last minute questions/concerns about repair. Complementary Beverages are a bonus for customers to enjoy while waiting.
Purchased a used car, the process was quick, salesperson was great to work with. Best car buying experience ever had!
Everyone at Emich was helpful in getting us in and out with the car and deal we wanted. Miles, was extremely helpful with his knowledge of the new Taos.
Good customer service in all departments. Clean dealership Friendly agents and people in there. Quiet also
Great experience with Tyson/Doug and easy process. Thank you and great working with you!
We worked with Matt Foster to buy a VW Atlas. Matt was very professional, efficient and nice to work with. The dealership is very nice and has decent inventory in this crazy chip shortage auto market. I highly recommend to consider the Emich dealership in Denver and call Matt F.!
First and foremost Chris S is the man! We have bought 4 VW from Emich and Chris was the salesman! I want to say if there is ever car for Colorado it is the VW TIGUAN. Our Tiguan got us from Durango to home in a complete white over Wolf Creek pass last week. Never slid, never got stuck! She is the BOMB! Want a great Car go to EMICH VW. Ask for Chris S.
Very polite. No pressure. Doug was very helpful and patient with us. Would certainly recommend.
Dealer personnel were courteous and professional. The dealership was clean and well organized. The buying process was very easy.
I worked with Nermina M in sales looking at the new Taos. I really liked the car and I REALLY liked how knowledgable, friendly and personable Nermina was with me. She had answers to all of my questions and I never felt like she was pushing a sale. I didn’t end up purchasing a vehicle today but I was so impressed with Nermina that I wanted to leave a review to highly recommend her.
CAN ALWAYS COUNY ON EMICH TO MAKE SURE MY CAR IS WHERE IT NEEDS TO BE!
Emich provides a detailed yet no nonsense experience that allows a comprehensive and educated decision. This sales experience is focused too n your needs, not the dealership.
The two young staff members I dealt with were friendly, polite and efficient. I got the deal I needed, decent trade-in value, etc.
I’ve worked with Colt for over 6 years. His estimates are always spot on. The facilities are comfortable and clean.
Great experience every time. If you want a great neighborhood dealer that will treat you well, I recommend giving Emich a try.
Great service and very easy to work with. They had a good inventory of vehicles and were able to deliver the car I wanted.
Deiter was amazing to work with! He was very friendly and patient. I could not have had a better experience with the whole staff at Emich.
It is a convenient location for me as I work downtown. That is it please.
excellent service and staff! Fast and all very detailed! We got there and left in an hour with my new car!
Great service department, tells me exactly what I need and no more!
I bought my Arteon from another dealer and had a terrible sales and service experience there. Emich is a huge difference! Friendly people, expert service.
Miles was very helpful and looked for the best deal for us! Emich made it very smooth to turn in our lease and use the equity to get into a beautiful new car.
This is my second car from them an they are all fantastic. I drive past another a closer one because of their service
Absolutely fantastic service!!! Jered Beeman is the best!!! Thank you for a great experience with you!!
The dealership is filled with a bunch of friendly and helpful people. I was trying to purchase a car and it took a while but the guy that was helping me, Matt was very patient and got the job done.
Shar inaddition to the entire EMICH VW Team who assisted me during my new VW purchase was beyond superb needless to say,I'm beyond satisfied with all their service. Infact,I'm still a bit dumbfounded and in shock to have discovered a credit error code on one's credit bureau report could merge & zero out the credit scores & reports of a SR & JR.So this new car process switched from a typical purchase to a learning experience for me.Thank y'all very much!
The sales process was easy and friendly. No high pressure baloney like other dealerships I’ve dealt with. I’ve bought many cars over the years and this was one of the smoothest purchases ever.
Always helpful and quick, answer all my questions even washed my vehicle, what I don’t like is an App telling more how many words I need to use to fill out a survey
Just WOW! I had to take my 19 VW Jetta GLI to get some updates and to make the ride sweeter. I worked with Jered Beeman & Tanner Valencia and they were the absolute best to work with on the service side of things. They were professional, knowledgeable, and overall awesome! That's coming from someone who came from the same industry. Thanks guys!
This was one of my easiest car purchases. Matt has everything squared away for me when I arrived. Paperwork process was stress free. My nephew recommended this dealer. I will do likewise.
Tom Daniel was a tremendous help! We were purchasing the car we had leased for 4 years and he made the process so easy and was helpful and kind from the moment we contacted him! Thank you so much!
This was the best buying experience I’ve ever had would definitely buy another vehicle without hesitation and would recommend other people by without hesitation
We always have an amazing car buying experience at Emich. The staff is always friendly and knowledgeable. The store is clean, bright and beautiful! I wouldn’t go anywhere else to buy a car. I would highly recommend Emich to family and friends. Everything at Emich is top notch!
Efficient, competent, professional, customer centered. Travis made it a personal experience and one that I felt a sigh of relief with once we were done. The process felt good, honest and overall like a I was getting the best deal available.
Smooth 1year service appointment. Nice lounge and snacks/drinks. Collin was very helpful.
The folks at Emich VW were able to professionally and graciously help me through an emergency situation — I highly recommend both their tech and sales staffs…
Chris E and Thomas V were exceptional yesterday during my purchase! I felt that customer service is a thing of the past, but they changed my mind! Great job ,guys!!!!
Everyone is wonderfully efficient and helpful. Our salesman Matt was so insightful and really helped us to understand what worked for us when it came to buying a car. 11/10
Great experience from start to finish. I really enjoyed the entire process from beginning to end. Matt Foster was great and easy to work with. Jeff Quinn, the Finance Manager was such a pleasure while wrapping up our paperwork Go see Matt if you’re considering a Volkswagen.
Excellent service and dealer. Bought 3 vehicles from Emich and appreciate their quality and service to clients. Drive an hour just to do business here, so that says something.
Sales person who took care of me was very friendly , patient, useful and professional. I left dealership happy and satisfied of my purchase. I will recommend that place to all my friends.
I had a great team that worked with me on purchasing a car. I knew what I wanted and knew what the cost was going to be. After the test drive and filling out some papers before I had to leave for another appointment. I came back was able to complete the rest of the progress on buying the car.
I drove from Seattle to Denver. Heard a strange sound...Emich VW fit me in right away...carried out a free safety check! Great, friendly service Thank you!
The entire sales staff was so friendly and efficient. I wasn't expecting the process to move so quickly, but they made it as easy for me as possible. Would definitely recommend.
This is the seconds vehicle we have purchased from Emich - a great no pressure experience. Matt was really great to work with and super helpful.
Each person we dealt with, from the receptionist to the salesman and even our finance person were very kind and helpful. By far the friendliest dealership we dealt with!
There where many reasons for the 5 star . The one thing they did was offer to pay for me to Uber back to dealership to pick up the car I purchased. I was able to take my other vehicle home.
Emich VW was friendly, fast and they met all my needs. Made me a great deal with full clarity. Big thanks to Matt, Tyson and everyone at Emich.
The cleanest dealership with the most attentive staff! Zach was our salesperson and he was personable and answered all of our questions without hesitation. Doug was both honest and patient as we went through the finance process. 10/10 would recommend this dealership to anyone looking to purchase a new or used vehicle, or even have a vehicle serviced
Emigh VW service group are always there to answer questions and explain work done. I can wait in comfort or use their car or Uber home on them..thanks Emigh. All experiences have been positive for the 5 years of Tiguan ownership! Diana G
Extremely good customer service at Emich located on Santa Fe location. When we purchased our car our sales person was excellent and every time we come back the customer service continues.
Awesome experience, Dieter listens when most salespeople do not. Everyone at dealership helped us out and displayed superior professionalism and people skills. Especially Dieter !! Can't say enough about how easy he is to work with.
Emich is our go to dealer. The service department is attentive and responsive to customer requests. Great loaners and representatives of VW brand. Service advisor Jared Is great, always communicates status, addresses any concerns and makes the experience positive.
Rhiannon was great! She made it so easy! A shout out to Doug also...super nice! Would recommend Emich to others! This transaction was long distance with can be problematic...not with Rhiannon!!
Excellent service, however, they couldn't address two technical (specs) questions I inquired about. The waiting time was very comfortable. The place is meticulously clean.
did all the work perfectly had a problem making new key and they went to great lengths to get the problem solved made several keys and had vw corporate involved. Best service I have received at a dealership
A “first class” dealership; from the receptionist to the extremely knowledgeable sales team, the finance manager, the sales management team and the quintessential service advisor. From start to finish there were only two goals; build a relationship and find the perfect vehicle. The Jetta R-Line is everything and more for all my needs. On top of all of the professionalism; the attention and sensitivity to the COVID 19 environment was always top of mind in every detail; face mask, sanitizing and general distancing were all a part of their work environment and culture. Highly recommend to anyone looking for a quality ...
Overall we had a great experience. Our salesman was knowledgeable, friendly, and helpful without ever seeming pushy. The pricing was fair from the get go, so negotiating and typical back and forth was minimal.
Purchased a new car from David Cox. If you need a new car ask for him. He made the whole process was easy and painless. Couldnt ask for a better experience
I have always serviced my Volkswagens at this dealership since I moved to Colorado (8) years ago. I currently own two VWs, a GTI and GLI. I will NOT take my VW vehicles anywhere else for service. They always take care of me and my cars very well. I have never been suggested to have sketchy repairs completed. I trust them implicitly with my vehicles. I love their service videos they provide as well. I purchased my last two cars at Emich. Their purchasing process was as painless as most car purchases can be. I was in and out of the ...
I bought my car with the Auto Armor Package and Javier did an amazing job at making sure everything looked beautiful and my car was done right. When things didn't look perfect to him the first time, he actually stopped me and asked if they could try again. I was blown away by the fact that he didn't just let me go because it is something that I may not have noticed. The next time I came back it was done quickly (way faster than I had anticipated) and everything was sparkling and beautiful. Javier was very nice ...
I have had not one but two incredible experiences with the sales team at Emich, namely Dieter, the sales person I have worked with both times. Dieter is fair, honest, upfront and responsive. He doesn't just care about the sale, he cares about getting you in the right car and the right loan situation. I am so appreciative to have a team I can forever trust with my car needs. Thank you Dieter, Mateo, Ashley and Fred for all of your help! Your integrity and service levels are very much appreciated!
Love, love The whole Service department from the service reps to my absolute favorite Mikey! I tell ya that young man knows his VW’s and if he recommends something for you ca do it , he won’t steer you wrong! All I can say is that they take GOOD CARE OF MY BLUE 4PAWS Thank you for all you guys do
Everything was straightforward, and Nermina was very easy to work with. She went out of her way to help especially as we had a four-hour drive each way. The paperwork process with Doug also went smoothly.