Customer Testimonials

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Google Sep 28, 2023

Exceptional service and sales staff. Matt took the time to help me get exactly what I wanted from exterior color to interior trim and accessories.

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Google Sep 28, 2023

And the Volkswagen sold me a car with a bad sway bar bushing. And they fixed it immediately with no question. Very good company. They will work with you. They also work with people with bad credit

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Google Sep 27, 2023

very good service, done quickly and efficiently

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Google Sep 27, 2023

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Google Sep 27, 2023

Jered Beeman is a professional and helpful service advisor

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DealerRater Sep 27, 2023

Great car, great service. Thanks to John Orlando for making it easy and following up as needed.

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Google Sep 27, 2023

Excellent customer service and helpful staff.

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Google Sep 26, 2023

The leasing experience overall was excellent. Mike Daigle, our sales rep. was professional, friendly, and quite helpful during this transaction. My wife and I felt welcomed by the personnel at the dealership.

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DealerRater Sep 26, 2023

Good communication via text. Professional people there. It was a seamless transaction. Not too pushy 🙂

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Google Sep 26, 2023

Timely, friendly, professional service.

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Google Sep 26, 2023

The reason I chose this is because of Colt Williams. Colt is always keeping me updated with my VW, and gets my service taken care of. If I have to leave my car over a period of time, Colt has my back up vehicle all ready to go.

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DealerRater Sep 26, 2023

Milo was extremely helpful and responsive. My car had an intermittent, hard to track down issue, and across 3 separate visits, Milo was always happy to help, including allowing my to come in on short notice to catch an error code with the OBD2 scanner. I definitely plan to continue returning to Emich VW for service and hope to work with Milo again.

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Google Sep 26, 2023

Very efficient. I enjoyed watching hard working ‘Mina in sales as she helped me even while she also was training Raven, and Thomas was very cordial in finance. Good crew!

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Google Sep 25, 2023

Emich Volkswagen and Nermina was great to work with! Super helpful throughout the car buying process

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Google Sep 25, 2023

They were amazing! I managed to get into a great car and they worked with me and were the most helpful! I would recommend them to anyone!!!

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Google Sep 25, 2023

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Google Sep 25, 2023

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Google Sep 25, 2023

Prompt and courteous.

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Google Sep 25, 2023

Great experience and services

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Google Sep 25, 2023

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Google Sep 25, 2023

Drew was really helpful, we needed a new car quickly and he was responsive and easy to work with. Did not feel pushed into a purchase. It was nice to know the cost online before speaking to someone as well.

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DealerRater Sep 25, 2023

Mateo was wonderful to work with. He made a stressful situation as easy as it could be.

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Google Sep 24, 2023

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Google Sep 24, 2023

Love the convenience of the service appointments here. Have been helped most times by Colt who is professional and courteous.

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DealerRater Sep 24, 2023

Nermina is awesome and the dealership is always so clean and welcoming. I always have a great experience there.

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Google Sep 24, 2023

Service was excellent. Loved the video aspect as well. Only issue is whatever was sprayed on the front window left it very dirty. Having a hard time getting it off

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DealerRater Sep 23, 2023

My most recent service was great. The check in was quick and the service was completed quickly and professionally while I waited.

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DealerRater Sep 23, 2023

Stephan and Chris were both great. Helped us get a car for my daughter and in an efficient and pleasant interaction.

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Google Sep 23, 2023

Matt and Rhiannon were great to work with!

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Google Sep 23, 2023

Service went as predicted, no surprises and great job.

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Google Sep 22, 2023

Milo took awesome care of me and kept me posted throughout my service

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DealerRater Sep 22, 2023

Bought a new VW from Steve, and have a very positive process, Steve happily answered any questions I had, Steve never made me feel pressured or rushed. Very pleasant staff, I will be back next time we are in need of a car

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DealerRater Sep 22, 2023

As always the service was great! Computer systems were down when I dropped the car off - Jered handled it well and my car was ready well before the end of the day. THANK YOU

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Google Sep 22, 2023

Great service, the service rep, Colt Williams was very helpful and professional.

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Google Sep 22, 2023

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DealerRater Sep 22, 2023

Great experience best place to take your volkswagen to have vw trained experts fix you vehicle right the first time.

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Google Sep 22, 2023

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DealerRater Sep 22, 2023

The staff was very professional, estimated repairs needed and time allotted to service while I waited. Service rep, Milo was very helpful and answered all my questions regarding repairs and my interest in selling the car. Very pleased with everyone I came in contact with.

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Google Sep 21, 2023

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Google Sep 21, 2023

Good service, led by Dustin.

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Google Sep 21, 2023

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DealerRater Sep 20, 2023

Mike Daigle did an excellent job in helping me get the deal done on line and over the phone. Thanks Mike for a great experience!

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DealerRater Sep 20, 2023

Emich's service department is excellent. They got me in for for service on very short order and they are very professional. I will use them for all my service requirements in the future.

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Google Sep 20, 2023

Great Experience. Nermina was very friendly and delightful. she helped me pick out my perfect car.

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Google Sep 20, 2023

Fantastic customer service! They had the vehicle I wanted and got me in it and on the road in an hour! Really great team they have at Emich!

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Google Sep 20, 2023

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Google Sep 19, 2023

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Google Sep 19, 2023

Drew in sales was very thourough in explaining our car options. He was kind and patient and we never felt rushed into making a decision.

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DealerRater Sep 19, 2023

Excellent service! Showed willingness to go above and beyond to ensure all needs are met.

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DealerRater Sep 18, 2023

Staff very friendly and efficient. I love the video recordings of the service. Worth the drive from the mountain communities.

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Google Sep 18, 2023

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DealerRater Sep 18, 2023

We had the absolute best experience working with Nermina! She was kind, professional, knowledgeable and an absolute pleasure to work with. She made the stressful process of buying a new car so much better and we can’t thank her enough! I would absolutely recommend buying from Nermina at Emich VW!

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Google Sep 18, 2023

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Google Sep 17, 2023

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DealerRater Sep 17, 2023

What a great experience at the dealership! It was my first time there and I was very impressed.

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Google Sep 17, 2023

Easy process, fairly quick and the rep helping us was very easy to work with.

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Google Sep 17, 2023

I love Emich VW Denver. Highly Recommend!

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DealerRater Sep 16, 2023

Every time I bring my car here it’s treated perfectly. They do a great job making sure my car leaves happy! Colt my advisor is great and I only go through him because he is really nice and keeps me updated along the way! Overall customer satisfaction is amazing here and I commute 40 minutes to take it here! Thank you to the techs & staff for making a great place to service my vehicle. Lastly the place is clean and they have amenities and a shop with some VW gear.

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DealerRater Sep 16, 2023

Good communication. Did have a hiccup on initial diagnostic. Was able to complete the repair

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DealerRater Sep 16, 2023

Emich is a great dealer. I bought my car there and only go there for service. They have shuttle service and they are quite quick. They also have great availability for appointments.

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Google Sep 16, 2023

The Service Group was excellent. They took care of me like they would take care of royalty. Very pleasant from arriving to drop my vehicle off to returning and picking up my vehicle.

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Google Sep 15, 2023

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DealerRater Sep 15, 2023

Took care of my car and let me know it was going to be longer and provided an Uber. Colin has good customer service. Ask for him.

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Google Sep 15, 2023

Great customer service! Highly recommend Emich VW.

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Google Sep 15, 2023

I really enjoy bringing my VW here . The customer service and vehicle service is great. This is my Second car that I have purchased from Emich . Jered is very helpful working with my schedule and also in educating me on taking care of my vw so that it runs well.

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Google Sep 15, 2023

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Google Sep 15, 2023

Great experience here - staff friendly, prompt, good at communicating. My car service was quick and painless, Shawn Collins took care of everything. They offer you courtesy ubers to and from rental car shops too - a nice perk! Buying the car from Nermina a few years ago was also easy. I'd recommend this dealership to anyone in the market for a new VW!

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Google Sep 15, 2023

I want to thank Mike D for helping me secure a vehicle without setting foot in the facility. My job prevented me from coming in and make this transaction seem less and stress free. Thank you!

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Google Sep 15, 2023

Talk to Jered and he is the go to guy for me in there. He exactly knows what he is doing and gives a good care & attention for your car that it needs.

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DealerRater Sep 14, 2023

Jered is the best. He has been my service writer for at least 3 cars. I trust his advice and suggestions. Everyone is always courteous and professional. Hard to say in these days. Thanks you.

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DealerRater Sep 14, 2023

Nice, professional, quick and friendly. Easy place to recommend, I wish other places would be like that one

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DealerRater Sep 14, 2023

I have always received great service from Jered, even after 20 years. Keep it up!

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Google Sep 14, 2023

Wonderful dealership that knows how to satisfy customers.

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Google Sep 13, 2023

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Google Sep 13, 2023

They promptly replaced my tires after an amazing double blow up over the weekend. Got me on the road back to Albuquerque. Unfortunately I have a error code for uninflected tire.

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DealerRater Sep 13, 2023

Paul was awesome and helped me from start to finish. Vehicle was detailed and charged when I came in. I was driving off the lot in my new vehicle in less than an hour! Thank you Emich TEAM!

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Google Sep 13, 2023

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Google Sep 12, 2023

Great service!

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Google Sep 12, 2023

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DealerRater Sep 12, 2023

Service was performed efficiently and on time. Tech and service advisor kept me informed and clearly explained everything they were doing. As always I have been pleased with the service Emich has performed on my car.

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Google Sep 12, 2023

Good experience. Professional. Maybe missed a code and maybe not cheap but know that one is intermittent and a VW problem. See you again on Wednesday.

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Google Sep 12, 2023

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Google Sep 11, 2023

John Orlando and Doug Larson were fantastic, taking such good care of me in setting up my lease. Even Mr. Emich himself was so quick to respond to my questions when I reached out to him. Such great customer service at this dealership - I can't speak highly enough about them all!

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Google Sep 11, 2023

The team at this location especially service department are friendly and professional. If I had to service my vehicle this would be my go to location.

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Google Sep 11, 2023

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Google Sep 11, 2023

Working with Matt Foster was a great experience and got us two VW Tiguans in a very timely manner at a good price. Highly Recommend working with Matt and the VW team.

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Google Sep 10, 2023

Had a really easy, pleasant leasing experience. Would definitely recommend. Zach was really helpful, fast, honest and upfront. As well as Doug.

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DealerRater Sep 10, 2023

Nermina is the best sales. She was making everything so simple and very smooth. Chris is great as well. Great Staffs and Good Cars here! Highly Recommended.

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DealerRater Sep 10, 2023

Had a really easy, pleasant leasing experience. Would definitely recommend. Zach was really helpful, fast, honest and upfront. As well as Doug.

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Google Sep 10, 2023

Mateo went above and beyond to help us my wife and me get us into new ID.4s each with a great deals. We couldn't be happier in our brand new EVs

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DealerRater Sep 9, 2023

Extremely easy and friendly process. My sales person was very knowledgeable and moved at the speed of light. She’s amazing!

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DealerRater Sep 9, 2023

Shar was amazing and a great help ensuring I walked away with my dream vehicle.

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Google Sep 9, 2023

We had an amazing experience at Emich Volkswagen with Matt and Chris. They were both incredibly kind, patient, and trustworthy. We really appreciated Matt taking his time to explain everything to us while also really listening to us and working within our limitations/requirements of what we were looking for. We were initially dreading the experience of leasing a car but with Matt and Chris, they made the process so seamless and we are grateful for them for getting us on the road in no time. Thank you!!!

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Google Sep 9, 2023

Jered Beeman was great

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Google Sep 9, 2023

Came in for a quick tire rotation - in and out quickly and everyone was very nice!

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DealerRater Sep 8, 2023

Good service but more expensive than other oil changes. Good feedback via video from service tech after service provided.

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Google Sep 8, 2023

Emich VW are the height of friendly service and professional care. Having relocated from Florida with our Tiguan, we were unsure what admin would be needed but Emich has remained on top of our car care since the very beginning. Most recently taking care of a service and associated jobs, they made the process a pleasure and their video review system meant I could see exactly what was done and hear the descriptor straight from the technician. Couldn’t recommend this dealership more between case management, wait times, customer service and the Dazbog coffee bar selection you will not be ...

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Google Sep 8, 2023

Service Advisor was excellent.. Uber rides to and from Dealership.

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Google Sep 8, 2023

Top notch service and professional! I bought a new car from here earlier this year and had a great experience, my first service here was equally impressive. I have worked at Commercial Truck Dealerships my whole life (and still do) and this is the best car dealership I have ever experienced, highly recommended!

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Google Sep 7, 2023

Both sales and financing team were easy to work with and pleasant (Zach Grant and Doug Larson)


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