Customer Testimonials
I had a 9:30 appointment for scheduled maintenance and it was almost 11:00 when I saw a mechanic finally take the car to the service area. Probably won't come here again.
Buying the car was the easy part (of course). I've had it for barely a month now and my "certified pre owned" car failed to start in the airport parking lot when I returned from a trip. Thought it was a simple jump, it started again, drove it home, and had exactly the same problem with it starting. Had to have it towed. The dealer I took it to told me that this 4 year old car still had its original battery and that was likely the source of the problem. Shady and disappointing on a car that should have been checked and cleaned up for stuff like that! And of course it's not covered so it's another $200 bucks on the battery.
Best VW Dealer in the area to go to! Jared in the service center helped me out with my warranty extensions. I was always notified in a timely manner on updated with my vehicle and the promised pick up date was met. Anyone needing to go to a VW Dealer, I would recommend Emich.
Excellent service! Mike Merrill went beyond expectations to provide me with what I needed. I like how they send you a video of inspection showing whats going on with vehicle. Nobody knows VW better than the dealership. Will def be back. Thanks!
Rihannon is great!
Rhiannon Wickizer was fantastic. While the car wasn’t ultimately the right fit for my family, Rhiannon was wonderful to work with. She was friendly, honest, and fun to talk to thoughout the whole experience. I highly recommend her if you’re considering a VW purchase!
Bought my VW there. They are always helpful and courteous
I have purchased several cars from Emich and every experience has been top-notch. My most recent experience was very thorough and they paid special attention to every detail of the purchase. I felt like everyone there understands the meaning of customer service but there were 3 people who went above and beyond. Chris Scheidt, Todd in service and Fred (the owner) were very helpful and communicated well every step of the way. I would highly recommend Emich Volkswagen for your next car purchase, I know it will be my choice.
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